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“BRILLIANT!”
5 of 5 bubbles Review of Riverside Suites

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Riverside Suites
Ranked #53 of 319 Phnom Penh B&B and Inns
Paris, France
Level Contributor
396 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
“BRILLIANT!”
5 of 5 bubbles Reviewed 25 April 2012

This new hotel has just 8 rooms and while it doesn't call itself a boutique, it is! The location is brilliant and rooms equally so. It is located on one of the prettiest and hottest spots on Phnom Penh's River front. Walk out the door to find steps a way a plethora of new, chic bar/restaurants, cafes as well as Phnom Penh's nostalgic older, open air standbys.

A deluxe room, maintains preserved french tiles which give it added charm. Soft pale grays, whites, high ceiings, fans, huge bathrooms with state-of-the art showers, huge soft white towels, the best beds and high quality linens, robes (his and hers), slippers, safes, coffee/tea in the room, a perfect size dressing/wardrobe/desk area invisibly dividing the living/sleeping area, giving the whole room an open, airy, light peaceful feel... an inspired renovation that has captured the French colonial ambiance Phnom Penh is so famous for.

This hotel is like living at home. The room has a comfy sofa where guests can put their feet up at the end of a hot long day. This single addition of added comfort creates an atmosphere of a home, not just a place to sleep with a bed and one chair. Rather a real home.

NO elevator, no pool. But the hotel offers free tuk tuk service to a nearby sister hotel where guests can use their pool. Nothing is lost. Breakfast can be taken in the room (on the patio overlooking Phnom Penh's upgraded and vastly improved riverfront walk) or next door. Lovely breakfast and lovely service.

This is the kind of hotel where you simply want to stay, not for one night, but for days. The outdoor patio has achieved an indoor/outdoor effect, so whether inside or out, guests feel as if they are "on the river". Lie in bed and open the drapes to watch early morning fishermen ply their long tail skiffs along the Mekong and Tongle sap. Another world, another time. THe best Phnom Penh has to offer.

This is a secret hard to give away. Prices absolutely the best possible value for money and this small boutique hotel competes with the city's 5 stars.

The lobby is small and a suitable gateway to the rooms. There is a computer for public use and free wifi. Staff are helpful, welcoming and always prepared to help.

Room Tip: This review is based on the deluxe rooms, facing the riverside.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simmonskUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_nine098, Manager at Riverside Suites, responded to this review, 27 April 2012
Hi There,

WOW....thank you so much for the review, we were completely blown away with your praise for our hotel.

We were always hopeful to receive such praise but to receive it so early after opening (Approximately 2 weeks ago) we were so happy. We have shared your review with our team members and everyone was very happy. We will print your review out and put on our office wall to display proudly and as inspiration on what we can achieve.

We really look forward to you hopefully returning again in the near future. Thanks so much again for your review and recommendation.

Happy Travels!!
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134 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Any
English first
england
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

My stay in this hotel was nothing short of exemplary. I made an error with my booking and came a day early, but they happily checked me in with no fuss at all. The staff were kind from start to finish, and were brilliant for my whole trip - especially I'd like to thank Mr Buntheo at reception for his efforts to make us feel welcome and always happy to go the extra mile for us. For the price, the room is incredible, and I would love to design my own room like it. Everything about the room was spot-on, and the bed was SO comfortable, The balcony area is gorgeous with a perfect view of the river (though it could use a fan out there...) and to watch the nightlife / early morning exercisers go at it. Inside our room, we could not hear any of the traffic from outside. It was just perfect on all levels. I hugely recommend! :)

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nil_and_Even
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_nine098, Manager at Riverside Suites, responded to this review, 27 April 2012
Hi There,

Thanks so much for taking the time to review our hotel.

When we received your review, we shared it with all of the team. A very proud moment for us as one of our first guests it made all the hard work of setting up the hotel worth while.

We hope to meet you again some day soon so that we can thank you in person for your kind words. Thanks again for the review and the recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin
2 reviews
5 of 5 bubbles Reviewed 10 April 2012

I decided to try the River Side because it's brand new and it was recommended by its sister property, Monument Hotel where i normally stay and it was fully booked. I stayed in April 2012 while I was in Phnom Penh for a conference.
The location was ideal as it is on the river side
Hotel is clean and tastefully decorated.
The staff were extremely polite and the reception were helpful in arranging a bus to Kep. With Good English
My room was spacious and the large bed very comfortable. balcony view was ultimate
There was a large flat-screen TV in the room with cable movies
The room had both a fan and an air conditioner, so I was able to adjust the temperature however I liked.
There was complimentary Wi-Fi.
I loved it and would stay again.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erwan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_nine098, Manager at Riverside Suites, responded to this review, 27 April 2012
Hi There,

Thanks you so much for taking the time to review our hotel.

We are glad hear that your stay was enjoyable with us, we hope that we get to see you again in the near future. Happy Travels!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abuja Nigeria
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 9 April 2012

We stayed at the River Side for two nights at the start of our holiday and were made really welcome by the friendly staff. Our room which faced the river was very comfortable and quiet because of the extra care taken to control noise from the river side night life. We had children with us and our suite was big enough to accommodate 4 of us.
Highly recommended for families.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacky Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_nine098, Manager at Riverside Suites, responded to this review, 27 April 2012
Hi There,

Thanks for taking the time to review our hotel!

We designed the river facing suites to have double glazed, sound proof glass to ensure that the outside noise does not disturb our guests. It is great to know that it works so well!!

We aim to be a very family friendly hotel and glad to hear that you and your family enjoyed the hotel. We also provide a free return Tuk Tuk to our sister hotels in Phnom Penh so that you can enjoy the swimming pool there. Even more fun for the family!!

Thanks again for the review and recommendation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singaraja, Indonesia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 April 2012



We loved this hotel, and would most definetly stay again. Location was right in the middle of the riverside, we had a great room with a large balcony overlooking the Mekong river. From this hotel we could walk to the Royal Palace and night markets, we also enjoyed a sunset cruise along the river that the staff organized for us.
The room was huge and had a chaise lounger to relax on. We also had the most comfortable bed we have ever slept on during our Asia holiday. Staff were friendly, helpful and obliging. Contact the hotel directly for a better nightly rate. We highly recommend!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_nine098, Manager at Riverside Suites, responded to this review, 27 April 2012
Hi There,

Thanks you so much for taking the time to review our hotel.

It was great to have you as one of our first guests and thank you for your patience for some of the start up issues that we have since taken care off.

We hope to see you again some time soon, Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riverside Suites

Property: Riverside Suites
Address: Corner Sisowath Quay & Street 144, Phnom Penh 10110, Cambodia
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #53 of 319 B&Bs / Inns in Phnom Penh
Hotel Class:3 star — Riverside Suites 3*
Number of rooms: 9
Official Description (provided by the hotel):
WELCOME TO RIVERSIDE SUITES, A BEAUTIFUL NEW LUXURY RIVERSIDE HOTEL IN PHNOM PENH, CAMBODIA. Located in heart of the riverside area in Phnom Penh with stunning views over the Mekong, Bassac and Tonle Sap rivers, Riverside Suites also offers guests a secluded and luxurious refuge from the bustling city. Riverside suites bring luxury to the riverside area of Phnom Penh. Riverside Suites is recently renovated as has all the modern conveniences expected from any 4 star hotel around the world. With only 9 rooms, Riverside suites attention to guests' needs is our top priority. We wish to make your stay in Phnom Penh truly unforgettable. With 4 different room types to suit every guest's needs, Riverside Suites is the perfect destination. ... more   less 
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