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“Oasis of charm and calm”

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The Plantation Urban Resort and Spa
Ranked #12 of 264 Hotels in Phnom Penh
Certificate of Excellence
lincoln
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Oasis of charm and calm”
5 of 5 bubbles Reviewed 18 April 2012

We have just spent 4 days wrapped in the charm of this very cool hotel. The immaculate rooms, cool and airy are complements to the lush planting around the shared areas. The courtyard lily pool at the entrance is the first hint of the delights to follow. However, the hotels greatest asset is it's delightful young staff...... What a wonderful set of people. The boss should be proud of them.
We ate at both the poolside bar, and sat in our own private lounging pavilion to do so, and in the restaurant on the rooftop. All of the food was delicious.
It's location is perfect for visiting the Royal Palace etc and the main drag of Sisowath Quay. But, if you do stay here, you must turn left out of the hotel one evening and walk to the end of the street before turning left again. A few yards along the run of shops, you will find Toto which is the ice-cream parlour of your dreams. Complete with middle class Khmer kids playing on their iPhones, it is kitted out with the prettiest set of English country house prints imaginable!

Room Tip: Ask for a pool view it's amazing at night.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isawtheelephant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,708 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
London, United Kingdom
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

Fab oasis in Phonm Penh. New hotel but really well apportioned rooms. Staff were great. Overall loved our stay. I would definitely recommend and definitely stay here again. Extended stay by one day. Not a major issue but hotel is 2 blocks back from River front. $2 in Tuk Tuk - no biggie :-)

Room Tip: We did not have pool view, but was absolutely fine.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UKandmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aus
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

Well where to start. Driving into Phnom Penh for the first time and the car pulls up in a little lane way and says we’re here. All I could see was a white wall and thought OH NO!!! This however changed from the moment we walked in. A large fish pond (a little short of fish) and extra friendly staff welcomed us. After a very quick check in we were taken to our lovely rooms. This is where the real WOW factor 1st kicked in. A huge modern room welcomed us. We then walked out the back door and saw the pool and realized we had made a great decision staying here.
All the staff were extra friendly and always welcoming. Breakfast was great never an issue..
We had one issue when we woke morning to find water from a leaking pipe had flooded our room. We were moved to another room and given dinner that night in the upstairs restaurant. If you want a 1st class meal at a reasonable price this is the place to be. Food and service was just as good as any upper class restaurant in AUS.
If I had one bad thing to say is there was a lack of towels around the pool.
Would gladly stay again and recommend to anyone.
Thanks again to all the staff.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thepavilion, Owner at The Plantation Urban Resort and Spa, responded to this review, 17 April 2012
Many thanks for this kind review! The towels are rolled in each sala around the pool and on the sunbeds. If needed, the bar staff will be happy to provide extra ones. Cheers, Alexis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Giggleswick/Yorkshire Dales
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Great hotel, except the pool bar service was so slow had to remind the barman a couple of times but he kept saying it's coming! we could have had a couple of drinks in the time we waited. The breakfast and lunch service was really good. Rooms were really cool after the heat of the day. The pool area was very relaxing with a fantastic swimming pool Reception staff very efficient and polite. Would stay here again.

Room Tip: Ask for pool view!
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yorkshirecouple50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
140 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

LOCATION - good. easily accessible from over the city. Near all the main attractions and lots of eateries/bars close by.

CHECK IN/OUT - Slow. No air con in reception thereforwe hot in the queue. Nice lobby area with free internet access and computers.

ROOMS - relatively basic but air con, fan mini-bar and TV. Rooms have balconies which are nice.

FACILITIES: Did not eat at the restuarant but lovely menu. Swimming pool area very nice but sun moved around a lot! Breakfast had a fair amount of choice and omlettes cooked to order.

Although I disagree with ohter reviews saying this was 5 star service it was a decent hotel and I would certainly stay here again!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ryanbruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Plantation Urban Resort and Spa

Property: The Plantation Urban Resort and Spa
Address: 184 28, Street, Phnom Penh 12000, Cambodia
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Phnom Penh
#6 Romantic Hotel in Phnom Penh
#7 Luxury Hotel in Phnom Penh
#7 Business Hotel in Phnom Penh
#9 Spa Hotel in Phnom Penh
Price range (per night): ₹ 4,797 - ₹ 6,547
Hotel Class:4 star — The Plantation Urban Resort and Spa 4*
Number of rooms: 70
Official Description (provided by the hotel):
The Plantation Urban Resort & Spa is a seventy-room charming and colonial style hotel, located behind the Royal Palace and National Museum, in the heart of Phnom Penh. It is set up in a lush and exotic garden with a main 20 meter natural stone swimming pool and red pool & bar. Facilities include restaurant, two bars, spa, fitness and a shop exclusively dedicated to Cambodian products. An art gallery is surrounding a lotus pond in front of the reception. ... more   less 
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Also Known As:
The Plantation Hotel Phnom Penh

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