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All reviews rooftop pool reception staff room was large chinese tourists western options would recommend this hotel to anyone sea view room upgrade airport transfer every morning buffet restaurant special thanks higher floor on arrival excellent hotel short walk to the beach perfect stay
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Reviewed 3 weeks ago

My family booked 2 rooms under the same name on 14/11 and 1 more room for 15/11. The check in staff was so confusing. She double check in us with another family. Therefore she upgraded our room as an apology. The next day, I went to see the front office manager. The manager, Nick is more useless and worse than the staff. He said the mistake happened because I got a few rooms under the same name and the staff just issued the key card. Conclusion, stay other international hotel like Ibis, Citadines or any other hotel.

Room tip: Room is Good.
Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Vincent33497265701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEGENDSEA_Hotel, Directeur général at LegendSea Hotel, responded to this reviewResponded 2 weeks ago

Dear Vincent33497265701,

Thanks for your feedback. We are sorry that we did not live up to your expectations and your comment caught our attention. I personnally ran deep investigation. Indeed, you checked in in a high peak period. With a peak of workload, our staff did mix up your cards. We understand your frustration. Please accept our apologies and that's the reason why you got upgraded to the Club Luxury room that is our best and signature room. Please be sure that we will improve our operations upon your remark. I discussed also with our front office manager and it seems that there is a misunderstanding. We take full responsibility about this dysfunction and respect your comment.

We hope that you will come in again to witness our improvements.

Kind regards,
Hoang D.
LegendSea General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed on the 15th floor with a sea & city view that was amazing. The hotel is in a great location, the rooms were clean & quiet, the beds comfy, great breakfasts, awesome rooftop pool & very friendly & helpful staff. Would definitely recommend if you prefer a slightly smaller, quieter hotel.

Room tip: The sea view room is a must.
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank SandraF5452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2018 via mobile

Strongly advice this hotel , not far from the sea and good price . Thanks to Edward that update our room . Very Good cocktails in the roof top in swimming pool . Breakfast quite good and staff very friendly.

Date of stay: November 2018
Trip type: Travelled with friends
2  Thank Monopoli N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

On arrival we were upgraded to a beach view room which was very nice.

Room: The room was large and clean, with a great view from the 17th floor. Bathroom facilities were faultless.

Location: 5 minutes from the beach. 5 minutes from the restaurants. 5 minutes from mall. Very good location.

Service: The staff were very kind, polite and helpful and went out of their way to arrange an airport transfer for us as we were checking out at 6am and taxi availability was slim. We paid less than the price of a Grab/Taxi.

Breakfast: This area could be improved marginally. Eggs are cooked to order which is nice however the rest of the available selection weren’t always available or were cold.

I would recommend this hotel.

Thank you :)

Date of stay: November 2018
Trip type: Travelled as a couple
Thank RoxDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2018 via mobile

We thouroughly enjoyed our stay at the Legend Sea Hotel and couldn’t fault the hotel or the staff. We booked a Superior room with corner sea views and were upgraded to a higher floor the second day - the hotel caters for many Chinese guests who tend to travel in groups so the hotel is very wise in keeping other guests on different floors to ensure quiet enjoyment. Nick who met us at reception on arrival spoke excellent English and catered to our every need in a polite and friendly fashion. Breakfast was good and we received extra special attention from lovely Terexa who also spoke fluent English and made sure every one had everything they needed, even at busy times. The roof top pool and bar is nice with great views of the beach. We were there at a quiet time so the bar wasn’t always attended, it wasn’t a problem for us, we just took our own drinks up. The location is great being only a block from the beach and in the middle of the tourist area. A tip though if you are seeking authentic Vietnamese food - go a few blocks away, the restaurants nearby cater for Russian tourists with a bland example of Vietmese food that they prefer. I would recommend this hotel to anyone and would definitely stay here again.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Jo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LEGENDSEA, Manager at LegendSea Hotel, responded to this reviewResponded 31 October 2018

Dear Jo F, Thank you very much for your comments regarding your stay at LegendSea hotel. It is definitely a great pleasure to receive positive feedback and we shall share your comments with the team, especially Nick and Terexa. We strive to continuously provide exceptional services and we are sure that your feedback will be an encouragement to all the team. We are looking forward to welcoming you soon. Regards, LegendSea Team

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