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“WRONG ROOM SIZE!!!!!!”

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Souvenir Nha Trang Hotel
Ranked #10 of 311 Nha Trang B&B and Inns
Certificate of Excellence
Reviewed 23 February 2016

Booked a standard room advertised as 16 sq meters, in reality it's 10 sq meters which is a Huge difference, the room is clean and modern but so so tiny!!! When I asked the staff they agreed it was small and offered me an up grade at an extra cost, which I declined as I've payed my limit, if I hadn't pre payed I would be going somewhere else, if your happy with a super small room or its for a night and no more it's acceptable, but any longer book somewhere else, the staff where extremely unhelpful and indifferent, I have also contacted my booking agent to update their details, very unhappy

Room Tip: Wrong room size stay somewhere else
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  • Stayed: February 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (93)
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19 - 23 of 93 reviews

Reviewed 14 January 2016 via mobile

Souvenir Hotel is very very nice! It is in a good location close to the beach, restaurants and Sinh Tourist. We arrived nha trang in early morning and had early check in by paying extra $5. But it is reasonable The hotel is so clean! We stayed there for 2 nights in a standard room without window. The room is tiny but the toilet is good as there is a slide door separating the shower and toilet.
The wifi signal is strong!
I was suffering from coughing and asked for hot water. The reception lady prepared some for me.

Stayed: January 2016, travelled with friends
Thank VickyVickyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2015 via mobile

Book a balcony room,we saw into the other rooms&they are very dark,balcony room is lovely..big bedroom,small bathroom with very good shower,comfy bed,fridge,TV.
No breakfast is a let down but next door does cheap breakfast.
Good location,in a alley so there is no noise,door is closed over about 11pm but there is a night door man so its no problem.
Loved this little place.
Best housekeeping staff ever...place so clean.

Stayed: December 2015, travelled as a couple
Thank TMonica2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2015 via mobile


Clean and tidy room at a great price. When we arrived our A/C didn't get particularly cold and the staff moved us to a new room straight away with no trouble.

Location is great, just a few minutes from the beach with lots of bars and resturants close by.

We had some laundry done that was returned very quickly.

Fantastic price for a room like ours. Certainly reccomend.

Stayed: December 2015, travelled as a couple
1  Thank Tomo1822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2015 via mobile

Cheap 11$ per night for 2 persons
Clean Room and full accomodation
Have a elevetor
Very nice Owner
Near Beach
Near Food Street
Near Beach Party
Near the Sinh Tourist Bus Station
If you want to do activity in Nha Trang, the reception will recomment you to the best agentcy.

Stayed: October 2015, travelled as a couple
Thank TiCky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Souvenir Nha Trang Hotel

Address: 2R Quan Tran-Hung Vuong street | Loc Tho ward, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #10 of 311 B&Bs / Inns in Nha Trang
Price Range: ₹ 714 - ₹ 2,076 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Souvenir Nha Trang Hotel 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Souvenir Nha Trang Hotel is modern hotel situated high above the beautiful Nha Trang Bay. The hotel is near the beach, 100m from the sea, the center-west neighborhood, near the entertainment district, the famous tourist attractions, restaurants, bars and diving clubs. The professional service and hospitality of the staff and other advanced services to help you fully enjoy your stay relaxing in Souvenir Nha Trang Hotel. With 16 rooms are luxurious, unique, modern equipment and facilities, Souvenir Nha Trang Hotel is the best choice for your needs rest, travel when you and your family to the coastal city of Nha Trang. ... more   less 
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