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Reviewed 4 November 2018 via mobile

Thanh Truc and Lien give us very warm welcome and their hospitality offers us a great memory at this island. The position of the room is fabulous with great sea view. We don’t ever need to go any place rather than the balcony to enjoy the significant scenery. And the waitress and waiters here are the greatest service people I’ve ever met, especially Thanh, her Chinese is very good! No matter what problem we got, they will solve it immeidiatly

Date of stay: November 2018
Trip type: Travelled with family
Thank Pioneer44164301761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MerPerle, General Manager at MerPerle Hon Tam Resort, responded to this reviewResponded 4 November 2018

Dear Pioneer44164301761

It was a great honor to welcome you yo MerPerle Hon Tam Resort and thank you for creating an opportunity for us to be at your service.

We are glad our staffs did a good job and that you had a great memory from a greatest trip on Hon Tam Island.

We all look forward to having a future chance to welcome you back.

Best regards
Nguyen Tan Phat (Mr.)
General Manager.

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Reviewed 4 November 2018 via mobile

这个酒店环境绝对是芽庄路面最好的。在蚕岛上,唯一的酒店,蓝绿色大海,白色沙滩,椰树层峦,景色迷人,比起美色,服务员的微笑和热情给了我极大的震撼,特别是Hung、Q.Tuan 在我们遇到困难时,给了我们很多帮助 非常感谢。还有一个特别的美女阿竹中文特别好,每天吃早饭的时候都会问问我们遇到了什么问题。使我们的旅行更加完美。
This hotel environment is definitely the best in Nha Trang. On the Silk Island, the only hotel, blue-green sea, white sand beach, coconut tree layer, charming scenery, compared to the beauty, the waiter's smile and enthusiasm gave me great shock, especially Hung, Q.Tuan in us Thank you very much for giving us a lot of help. There is also a special beauty, Azhu Chinese, which is especially good. When I have breakfast every day, I will ask what problems we have encountered. Make our trip more perfect.

Date of stay: November 2018
Trip type: Travelled with friends
Thank Daydream12492522143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MerPerle, General Manager at MerPerle Hon Tam Resort, responded to this reviewResponded 4 November 2018

Dear Daydream12492522143,

Thank you for leaving a comment.

We are happy you had a very pleasant experience in our best hotel in NhaTrang .
We will keep up theo good work and look forward to welcoming you in the near future.

Best regards
Nguyen Tan Phat (Mr.)
General Manager.

亲爱的Daydream12492522143,

感谢您发表评论。

我们很高兴您在我们最好的NhaTrang酒店度过了愉快的经历。
我们将继续保持良好的工作,期待在不久的将来欢迎您。

最好的祝福
Nguyen Tan Phat(先生)
总经理。

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018 via mobile

I chose this hotel because the online review is very good and it is a 5 star hotel! After arriving at the hotel, it was a gentleman who performed elegantly and arranged the waiters after our stay to be warm and thoughtful. It is particularly worth mentioning here that there is a small Vietnamese girl who speaks Chinese in a very good, name Thanh truc saves us a lot of trouble, patiently helps us communicate, and keeps asking what kind of help is needed, and the service is very thoughtful. Considering it thoughtfully, I really like this little girl. I will come to this hotel next time and look forward to meeting her again

Date of stay: November 2018
Trip type: Travelled with friends
Thank Sherpa48509990219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MerPerle, General Manager at MerPerle Hon Tam Resort, responded to this reviewResponded 6 November 2018

Dear Sherpa48509990219,

We are delighted to receive such a positive comment on our staff performance and it is truy a reward for us.

I have shared it with the mentioned staff and the entire team to thank you for their hard work and efforts that counted.

We will continue keeping up the good work and look forward to a future chance to welcome you back soon.

Thank you & Best regards
Nguyen Tan Phat (Mr.)
General Manager.

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Reviewed 30 October 2018

Thanks for the great services from all of team members of Merperle Hon Tam.
I got the great support from Banquet team - Mr. Phong, F&B team as well as Sale Team. Great foods, well organizing and excellent customer services.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Relax19896789488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MerPerle, General Manager at MerPerle Hon Tam Resort, responded to this reviewResponded 31 October 2018

Dear Relax19896789488

It is very rewarding you rated us positively and thank you for allowing us to be at your service.

As guest satisfaction is our first priority we had a great pleasure to assist you with what was needed.

We look forward to a future chance serving you again so we can go from good to great.

Best regards
Nguyen Tan Phat (Mr.)
General Manager.


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Reviewed 19 October 2018 via mobile

It was a really pleasant stay in Merperle, the hotel is located on Ham Tan Island, the resort offer free speedy boat transfer between mainland and resort. The resort has great view and private beach. We booked family bungalow which was big enough to accommodate 3 adults and 1 kid. We loveed lay on the swing at the balcony to relax and enjoyed the spetecular sea view. Another thing I would like to mention is the service we received from resort staff which is definitely a five star +. All staff we met had big and warm smile on face and they love to help! My grandma had asthma and high blood pressure one night before we check out. The resort arranged speedy boat and private car to take us to the hospital immediately so my grandma could be out of danger on time. Thank God! I want to express my deeply thankfulness to all staff who helped with my grandma on 11/10/2018: the receptionist, the driver (buggy car, boat and private car) and also A Zhu who helped us in hospital for translation and she also borrowed us money when I found no enough cash on hand and credit card was not taken by hospital! Too much to thank for! Wish every of you all the best!

Date of stay: October 2018
Trip type: Travelled with family
Thank yolandazhangyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MerPerle, General Manager at MerPerle Hon Tam Resort, responded to this reviewResponded 21 October 2018

Dear yolandazhangyx,

It was a great honor to have your family with us on your recent visit to MerPerle Hon Tam and thank you for rating us as a great resort.

We are happy we were able to help in terms of seeing your grandma’s well-being was the top importance.

We are also glad you enjoyed our facilities and service. I have shared your comment with the entire team to thank for their hardwork and motivate them for more tireless efforts.

We hope to welcome you back one day and we really look forward to that.

Best regards
Nguyen Tan Phat (Mr.)
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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