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“Mexican?”

Jalapeno Restaurant
Ranked #12 of 420 Restaurants in Hue
Certificate of Excellence
Price range: US$ 2 - US$ 10
More restaurant details
Restaurant details
Dining options: After-hours, Outdoor Seating, Reservations
Description: Jalapeno Restaurant is located in the heart of Hue city. This is a great place for you to enjoy delicious Hue specialties, Vietnamese and Western food. Besides that, we have the best Mexican food in town! You will be conquered by the exquisite and delightful dishes. Cooked by experienced chefs who are full of enthusiasm and a thoughtful, attentive service of the staff.
Reviewed 26 July 2018 via mobile

Sat down for lunch and ordered a Mexican meal only to be told they didn't have any Mexican food! We ordered Vietnamese and it came through the front door. Obviously from a restaurant nearby. Don't trust the trip advisor sign out front. They make their own signs in Vietnam.

Thank truenorthsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levantuan, Chủ sở hữu at Jalapeno Restaurant, responded to this reviewResponded 31 July 2018

Dear Truenorthsmith,
Thank you so much for having visited our restaurant and taking the time to write the review. We are sorry that you left our restaurant with a bit disappointed. I would also like to take this chance to comment on your points:
1. You said that you ordered a Mexican meal only to be told we did not have any Mexican food. Could you please tell us more about that? Because our restaurant name Jalapeno, and our customers know our restaurant because of Mexican food. And there are a lots of choice for Mexican food from our menu. As you know, we love to serving Mexican food in our restaurant because we think that there are many peoples from many country around the world like to eat Mexican food. Our customers who visting Hue city not like to enjoy Vietnamese food all the times in Vietnam, sometime they like to changing eating different foods.
2. Our kitchen is located in the back of restaurant and this good enough to serving all food from our menu. And one thing obviously is our Vietnamese food not came through the front door from a restaurant nearby.
3. Our restaurant have tried our best to provied good service to the guests. And now we are on top 10 good restaurant in Hue. We have won the TripAdvisor Award for Excellence for 2018. This award, which honours hospitality excellence, is given only to restaurants and accommodations that consistently achieve outstanding traveller reviews on the popular website TripAdvisor. And the sign out front we make from this Award from Tripadvisor.
So, please tell us more information about the day you have visited our restaurant, name of your food and your total bill you paied. Our email: whynot@whynot.com.vn or hawhynothue@whynot.com.vn. We are not afraid if diners feedback any negatives, it is addressing these that ensures we constantly build on and review our operation.
We wish you have a pleasant holiday in Vietnam and hope to welcome you back again to convince you with other meal.
Best regard,
JALAPENO RESTAURANT

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Reviews (951)
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18 - 22 of 951 reviews

Reviewed 26 July 2018 via mobile

We visited 3 times because we loved it so much! Great happy hour cocktails, amazing food and fantastic service. It’s also got great veg options and some gluten free (minimal)

Thank Maddison O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018

Jalapeno is a clean, friendly and well priced restaurant serving a variety of delicious cuisines (it isnt all Mexican). All in a well air conditioned room with smart service. Special mention must go to Ms Pha who did her best to put a smile on my kids tired faces. The food is well presented and cooked to perfection...anytime I visit Hue I will certainly pencil this place in for a meal.

    • Value
    • Service
    • Food
Thank PeterBaker1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

Jalapeno restaurant
Excellent food. Great service...I went here with my friends and food was amazing. Yummy and very quick service (A little girl) Price was mid-range and worth it. Good size portions.
WILL COME BACK

Thank To N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

This place is supposed to be Mexican-fusion place, but don’t be turned off by that, the food is AMAZING!!

There are things that can be improved (for example the guacamole needs a bit more salt, lime, and cilantro), but overall great experience.

The huevos rancheros were great! The tostadas, fajitas and chicken tortilla soup were damn good too!! We even tried Bun Bo Hue, which is a local specialty, and it was pretty good.

My wife is vegetarian, and she loved the veggie options, specially the vegetables tostadas.

I just wished they had corn tortillas, but I guess that is asking too much in Vietnam!

The service was amazing too! Funny people, we specially liked Pha, she was amazing with our children!

We have come here twice in two days, and my son is asking, if we can come back tomorrow!

1  Thank Ricardo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levantuan, Chủ sở hữu at Jalapeno Restaurant, responded to this reviewResponded 17 July 2018

Dear Ricardo,
Thank you very much for amazing review. It was a pleasure meeting you during your evening in our restaurant. At the Jalapeno our team always strives to excellence and creating unique memories for our guests! Thank you for noticing the great performance of our staff, especiallly Pha. We wish you have a pleasant holiday in Vietnam and hope to welcome you back again in the future
Kind regards,
Jalapeno Restaurant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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