We have travelled Vietnam more than 12 times and resided in many different 2-3 star hotels, this one would be on or near the bottom. We booked two rooms with windows through the Agoda website but when we arrived we were given rooms with no windows, we were told that if we wanted windows we would have to pay extra. We showed the duty manager the website which confirmed the rooms had windows but he still refused until we asked for our money back. (While we were there people off the street were being showed rooms with windows for less than we paid.) From there we think were being punished as the rooms he then gave us with windows were very ordinary. The airconditioners in both rooms were faulty, one barely kept the room cool and the vane in the other had to be propped up. Only token efforts were made to fix. The shower would fall off the wall fitting in one room and the fridge broke down and had to be replaced in the other. On the second day they did not even bother to clean and make up the room Some staff, especially breakfast staff were nice, others were lazy and almost rude. The only good things about the hotel were that it was close to the Ben Thanh market and the breakfast was ok. We were relieved to move to another hotel not far away.More
- Visit hotel website
- 011 91 80005 01395
- Email hotel
- Free Wifi
- Free parking
- Pool
- Restaurant