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All reviews de tham the guest relations manager smart room extra large room bui vien hotel provides ear plugs walking street welcome drink higher floor noisy at night sister hotel light sleeper restaurants and bars noise from the street the hotel staff amazing hotel night life
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Reviewed 24 July 2018 via mobile

Very friendly staff ja clean room. Guite loud street but didnt bother. Saigon-breakfast with chicken soup was excellent!
Location in the center, if you wanna experience central city wibes this is your place to stay. Lots of bars and street food places aroud the hotel.

Date of stay: July 2018
Thank marianne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCentralHotels, Người quản lý at C Central Hotel, responded to this reviewResponded 29 July 2018

Dear marianne s,

On behalf of CCentral hotel, We would like to say thank you very much for choosing our hotel and sharing a review about us on tripadvisor.
We are pleased to hear that you enjoyed our location as well as the service from our team during your stay.Your review will motivate our staff to strive harder for providing the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon.

With my best regards,
Brian
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2018 via mobile

Good hotel in most respects but WARNING - the noisiest area in the city! We barely slept all 3 nights as the clubs across the street blasted music out until 4am. If I’d known this was going to be the case I would have chosen somewhere else to stay. That’s my fault for not doing my homework but a clearer warning on the hotel’s website and tripadvisor would have helped, especially given the many positive reviews it has. We were on the third floor, I don’t know if a higher floor would have helped but based on the quality of the window glazing i doubt it. The provided earplugs didn’t help.

The staff were polite and helpful, breakfast was decent and our room was spacious (we got an ‘extra large’ room) and clean. Oddly the bathroom had glass panel partitions to the rest of the room with blinds that could only be operated from the outside, meaning you have no control over privacy - something to be aware of.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank nathana16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCentralHotels, Người quản lý at C Central Hotel, responded to this reviewResponded 29 July 2018

Dear nathana16,

Thank you for taking the time to review your experience at CCentral hotel.
I am sad to hear that your stay was less than memorable, and further apologize that you could'nt sleep at night because the noise from outside. Yes for the style of bathroom we sorry for that and certainly that was not our aim.

Once again, I thank you for your constructive comment. We sincerely hope your experience with us this time will not stop you from choosing CCentral again in the future. We hope that you will give us another chance to show you that we can do better since you last stayed with us.

With my best regards,
Brian
Guest Relations Manager




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2018 via mobile

Staff are friendly and welcoming.
We stayed in accommodation which is actually separate to where we checked in - round the corner and then in a lift to our room. The views across the city were excellent and our room was spacious and clean.
The hotel is in a very busy part of the city, full of backpackers and bars. This also meant it was incredibly noisy throughout the night and very difficult to sleep through. We stayed in a much nicer, better located hotel when we first arrived in Ho Chi Minh and wish that we’d returned there.
If you intend to party when you stay here then this is the place for you but if it’s peace and quiet you’re after, stay somewhere else.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank LAClark82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCentralHotels, Người quản lý at C Central Hotel, responded to this reviewResponded 23 July 2018

Dear LAClark82,

We would like to thank you for taking the time to share your comments on your most recent stay at CCentral hotel. I am sad to hear that your stay was less than memorable, and further apologize that you could not sleep well cause of the noise around our hotel, Certainly that it was not our fault and now we are trying to control the noise from outside, as the location of the hotel in the center, busy and crowded, the street that a lot of tourists to visit.

Once again, I thank you for your constructive comment. We sincerely hope your experience with us this time will not stop you choosing CCentral hotel again in the future because the perfect service comes from the heart of our staff will beat the noise from outside. We hope that you will give us another chance to show you that we can do better since you last stayed with us.

With my best regards,
Brian
Guest Relations Manager

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Reviewed 16 July 2018

1-The stuff in the hotel is great people and helpful.
2-bathroom and shower room are too small .
3-the location is NOT FOR ME too much noise all the night i could not sleep well
4-I don,t blame the hotel but i blame the people who recommended that hotel and give it 10/10 please be honest because your texts effects others
5-finally the entrance is combined with restaurant
6-One elevator and in the morning till afternoon you will wait to get it.
i have photos in my mobile i will upload it as i can
7-Breakfast s by menu and not alot of selection or fruits
8- The view is terrible too baaad
again THE STUFF WAS GREAT PEOPLE BUT IT IS NOT THEIR MISTAKE as i told them that.

best regards to you all

Date of stay: July 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank sulman7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCentralHotels, Người quản lý at C Central Hotel, responded to this reviewResponded 23 July 2018

Dear Mr Sulman,
Thank you for letting us know you feedback about your recent experience here at CCentral Hotel.

On behalf of CCentral hotel, Im very sorry for your experiences that it did not meet your expectations and we sincerely apology for the inconvenience. Moreover, we have taken note too of your comments regarding the noise.
As you know, we are located in the most crowded, bustling quarter of HCM city. At that momment for the world cup tournament, the noise around is something we do not control. Look forward to your understanding because the noise issue is not our fault.

We hope you will give us the chance to welcome you back to take you stay other type of rooms and to demonstrate you that
our main priority is to provide our guest with the best quality of service so please do not hesitate to contact us for any assistance at hai.le@ccentralhotel.com.
With my best regards,
Brian
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

Stay here for 4D3N, the staff service here is extremly excellent and helpful. They are ready to help whenever we need. We booked for a family room for 3 people and the room is clean and cosy. It might be abit noisy as this hotel located in the happening walk street in Ho Chi Minh. The breakfast could be more nicer. However we are having a great and pleasant stay, will book again if i back to Ho Chi Minh.

Room tip: High floor
Date of stay: July 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank fiSh226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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