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5 - 10 of 68 reviews
Reviewed 24 January 2018

Worst service ever had.
They insisted Superior room had " No window" in the basement.
But on Agoda page, only mention Superior with CITY VEIW.

After claimed and requested to talk to owner, manager said "Owner can not speak English, but watching argument by web Camera"
It was the stupid excuse. If he could not understand English how he knew
argument.
Also They rejected to discuss with Agoda as a booking agent. After I claimed Agoda, finally owner accepted their fault, but requested to stay one more night at basement room without CITY View. ( No such informaton on their page )

I just requested to refund all money to change Hotel. but took half day that they negotiated with Agoda again. and MONEY WAS NOT REFUND.

Also I was stabbed with insects at the hotel. EXTRA MEDICAL FEE USD130 more to spend.

OWNER, LADY MAMAGER and STAFF are all hopeless.
WORST HOTLE as I visit many times in HCM.

ダブルブッキング、スーペリアルーム(CITY VIEW)が窓なし地下室へ。
返金なし、アゴダとの交渉に半日費やした。
クレイ無対応に逆切れ、オーナーはいない英語もわからないが監視カメラで見ていると脅しまくる次第。英語の分からないオーナがどうやって監視するのかと質問してもさらなる逆切れ。

年4-5回はHCMに行くが、最悪のホテルであった。
さらに虫に刺され USD130以上の出費。アゴダも電話のたびに担当が変わり細者から話さないと進まない。半日費やし、ホテルをキャンセル。返金なし。

次の地下室犠牲者は、必ず虫に刺されます。

Room Tip: Double Booking worst hotel ダブルブッキング 最悪の逆切れスタッフ
  • Stayed: January 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank TYOT39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

We supposed to be there for 4 night the room was ok exept for the shower that was terrible! Wifi wasn't working and the lift was broken .We decided to leave the place after 1 hour and the lady at the reception didn't want to give us the money back. At the end she offered us a lower quality room wich was closed to the modem and the internet was a bit better but the room was terrible! The staff are not friendly and not making any efford to help,on top of that the breakfast was horrible! Such a bad experience!

Stayed: August 2017, travelled as a couple
1  Thank Loreshe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

Would be fine for a quick stop over. Location is great.

Room was spacious enough and staff were helpful.

Breakfast was miserable. Ended up skipping the free brekkie the 2nd morning and went to the food market instead.

Shower was broken and had pitiful pressure. Lift was slow. Room a bit dusty. Aircon was noisy and wasnt cold enough. Could easily hear people in the hallway.

Stayed: April 2017, travelled as a couple
1  Thank DanielM19946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017

My husband and I stayed one night - and pretty much slept after a long flight, waiting for another to Da Lat the next day. Clean and tidy. Small room, but fit our needs to a tee. Air conditioner worked, so we were very happy. Hotel had an elevator, so we didn't have to walk up the six floors to our room. Front staff were friendly and English was pretty good.

It was our first taste of Vietnamese Coffee - what a shock. Strong and sweet and cold. The free breakfast filled us up, but was cold. Oh well. One just rolls with it when you travel.

Room Tip: Only a few blocks from the Reunification Palace and War Museum.
  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SirandMommie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2017 via mobile

Just like the title says, the only thing that I love about Ha My 3 hotel is its location. Near street foodcourt, restaurants, mini mart opposite, market.

Other than that, nothing great about this hotel. Wifi is slow, breakfast is extremely limited, these are the 2 things that the hotel must definitely improve on if they intend to have it complimentary. My suggestion for the hotel is do not use 'free wifi and breakfast' to attract people if the hotel is not up to the standard. Your attracted guest will only feel disappointed when they leave the hotel.

Stayed: January 2017, travelled solo
2  Thank AsherAda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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