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“4th successful visit during three years.”

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Sheraton Saigon Hotel & Towers
Ranked #28 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“4th successful visit during three years.”
Reviewed 28 February 2012

We were three adults in two rooms. A Grand Tower (corner) Suite and a Grand Tower Studio. Both on the 24th floor. We stayed for 10 nights. It was the fourth visit during three years. The staff a the 5th floor (reception and lounge), of which some immediately recognized us and informed the rest, was extremely friendly and polite, and very service minded. In the Suite we had three internet access FOC, during the entire stay. The business center operates very effiently, prints were delivered to the room in 15 - 20 minutes. In the Studio we paid for the internet, which is a bit on the expensive side. Both rooms very serviced to perfection and cleaning was flawless. This hotel must be run by skilled and dedicated management.
The Hotel is an excellent choice for the traveller wishing a mix of business and pleasure. The vicinity of the hotel is abundant in shops, shopping malls, restaurants, bars and cafees.
We did not use the fitness center, so no review.
A very good experience - again.

Room Tip: Both our rooms are good value, but the corner suite is were spacious and convenient.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErikLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review, 2 March 2012
Dear ErikLondon,

Thank you for sharing your valuable feedback.

We are pleased to hear that you had another successful experience at the Sheraton Saigon Hotel and Towers. We sincerely appreciate your loyalty in choosing to stay with us each time you have visited Ho Chi Minh City. We are very committed to providing the highest quality of service and accommodation to each and every one of our guests so we are delighted we were able to meet your expectations yet again.

If travel brings you back to Ho Chi Minh City, we hope to welcome you and your family back with Sheraton Saigon Hotel and Towers and this time maybe a chance for you to use our Sheraton Fitness program by Core Performance. Sheraton is proud to partner with an organization that can bring the level of world – class fitness and nutrition expertise to our guests.

Warm regards,

Corina Black


Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,038 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
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English first
Michigan
Level 3 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 February 2012

Enjoyed my stay for business at this hotel. Room I had was not in updated section and was a bit dated but definitely adequate for even frequent biz travellers. Service by staff was always top notch - consistently very friendly and helpful. Centralized location allows great access by foot to many restaurants and shopping.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stuck-in-detroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review, 2 March 2012
Dear stuck-in-detroit,

Thank you for spending your time to post the comment with us.

We were delighted to hear of your experience as a corporate guest in our hotel tower. In particular your comment about the great service and helpfulness from all of our associates.
We hope that if your travels bring you back to Ho Chi Minh City for business or leisure, we will have the pleasure of welcoming you back to Sheraton Saigon Hotel & Towers and extending our true hospitality

Kind regards

Corina Black

Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 February 2012

We stayed at the Sheraton for four days three nights. There is crazy traffic in HCMC, with that being said It is in a great location. You can walk everywhere. We ate in the hotel one night, it was pretty good. The hotel itself is really smoky so I preferred to get out of the hotel. Our room was fine. Our room was very spacious and had a great view. We really liked Lemongrass and Pho 24. Both less than a block away. We walked to the large market and a couple other sites. We booked an expedition through the hotel to the tunnels and that went well. The pool area is nice however it never got any sun so it made it a rather cold place to be. The workout area was nice. I think my husband were the youngest ones at the hotel (we are in our late 20’s early 30’s) however this didn’t bother us, just thought I would share so people have an idea of others in the hotel. Overall our stay was good. I would recommend this hotel to others.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PrincessBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review, 27 February 2012
Dear PrincessBeach,

Thank you for sharing your feedback with us.

That’s great to know that you and your husband were enjoyed the stay at Sheraton Saigon Hotel and Towers as well as liked Vietnamese restaurants in Ho Chi Minh City. We also have popular Vietnamese foods which is available at Mojo Café for your better experiences next time.

We hope we will have the opportunity to welcome both you and your family back to Sheraton Saigon in the near future.

Yours sincerely

Corina Black


Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level 4 Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 February 2012

First, you can't beat the location. A stone's throw from Saigon's main historical attractions, the Sheraton Saigon is conveniently located from anywhere you'll want to go in the city.
The guest lounge area on the 5th floor is amazing, too. A fantastic breakfast awaits you every morning, as well as a great cocktail and hors d'oeuvres offering every evening.
The only negative that I experienced was that there were no drivers available to take me to the airport the morning of my checkout - but I wouldn't even classify that as a true complaint, since it actually saved me about $40.

Room Tip: I'm not sure about traffic noise in other areas of the hotel, but try to get a room on a higher...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VegasAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSaigon H, online marketing at Sheraton Saigon Hotel & Towers, responded to this review, 22 February 2012
Dear Vegasadventurer,

Thank you for taking the time to post your comments regarding your stay.

We are please to hear that you found the Sheraton Saigon Hotel & Towers in a good location and enjoyed our great breakfast every morning. We would like to inform you that we have our transportation service at Concierge counter where are located right at the hotel lobby for your airport pick up/drop off. In other choices, our concierge/receptionist can also call a taxi to take you to the airport.


If your travels bring you back to Ho Chi Minh City, we hope we can have the pleasure of welcoming you and your family back to Sheraton Saigon Hotel & Towers and the opportunity to extend our true hospitality.

Kind regards


Corina Black

Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guatemala City, Guatemala
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 February 2012

Just stayed here for the 3rd time in a few months. I absolutely love the Sheraton Saigon because of the staff and wonderful customer service. I have never been disappointed. The staff goes above and beyond to ensure your visit is perfect. The location of this hotel is in the middle of the best shopping, dining, and entertainment area of District 1. I will continue to use this hotel for my business and personal needs when visiting Ho Chi Minh City.

Room Tip: You can have a view of the river or of the city. I recommend overlooking the new sky scraper then j...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kpdank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Saigon Hotel & Towers

Property: Sheraton Saigon Hotel & Towers
Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#18 Spa Hotel in Ho Chi Minh City
#24 Luxury Hotel in Ho Chi Minh City
Price range (per night): ₹ 9,511 - ₹ 21,078
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 485
Official Description (provided by the hotel):
Located in the heart of Ho Chi Minh City’s vibrant business and entertainment district on the famous Dong Khoi street. Just a short walk from celebrated sites, including the Opera House, Ben Thanh Market, and Reunification Palace, we also offer easy access to our pool, fitness center, luxury restaurants and corporate offices. Stay and relax in one of 485 stylishly appointed rooms or suites featuring Sheraton Signature Sleep Experience and enjoy views overlooking Ho Chi Minh city or the Saigon River. ... more   less 
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Saigon Hotel & Towers Ho Chi Minh City, Vietnam, Asia

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