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All reviews river view the concierge lounge rooftop pool club level buffalo tours corner room bit dated within walking distance main restaurant an upgrade top floor sky bar executive floor breakfast buffet pho opera house post office
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Reviewed 4 March 2016

came to this hotel with a large group booking from a royal caribbean cruise ship.
we took up the entire restaurant. food was lovely, served buffet style with cooking stations for seafood and meat cooked to order and a noodle station. dessert choices were a bit boring, a few bland cakes or icecream. the real disappointment was the warm can of beer we were served each. too hot to drink.

Stayed: February 2016, travelled with friends
Thank bossladyPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guestvoice t, General Manager at Renaissance Riverside Hotel Saigon, responded to this reviewResponded 6 March 2016

Dear bossladyPerth,

Thank you for taking the time to write us a review about your recent dining experience at the Renaissance Riverside Hotel Saigon.

As we pride ourselves on delivering a memorable meal experience during your travels, we have unfortunately fallen short of our goal during your lunch on that day. Please accept our sincere apology for the experience you get at the hotel restaurant regarding quality of Dessert and Beer service.

We have shared your feedback with the appropriate hotel team to address these issues and make sure we are moving forward correctly.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Ho Chi Minh City.

Best regards,

Blair Fowler
General Manager
Renaissance Riverside Hotel Saigon


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2016 via mobile

I relocated here from the Intercontinental. Though the Renaissance is older, the location and setting I found ideal. Complimentary upgrade to a suite was appreciated as I have 476 nights in Marriott hotels. The roof top pool was a wonder, arrive early it gets staked out quickly. The staff and service was stellar. This would absolutely be my number 1 hotel choice in Saigon.

Stayed: March 2016, travelled solo
Thank 8dougd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guestvoice t, General Manager at Renaissance Riverside Hotel Saigon, responded to this reviewResponded 7 March 2016

Dear Doug D,

It is great to receive such a nice comment as yours. We are glad to know that you enjoyed your stay with us and that our location, the setting of the hotel, our services as well as out roof top pool met your expectation.

Thank you for taking the time to review our hotel and we hope that we will have the opportunity to welcome you back on another great stay in the very near future!

Kind regards,
Blair Fowler
General Manager
Renaissance Riverside Hotel Saigon

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Reviewed 2 March 2016

Very well located. Lovely hotel, plenty of public space & large, comfortable bedrooms with well equipped, spotlessly clean bathrooms. Club lounge a great place for an evening drink. Rooftop pool has plenty of shade and the bar up there has great city views at night. Staff all very friendly and helpful but a special thank you to Duc on the front desk. All in all a really great place to stay in Saigon.

Room Tip: choose a club room with a river view
  • Stayed: February 2016, travelled as a couple
    • Value
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    • Service
Thank Chodzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2016

The staff was extremely helpful in making suggestions as to where to go and where to eat.
A convenient location. The rooms are large and very clean. The bathroom are spacious and well appointed. The views from your room give you a feeling of space. There are several dining choices for all appetites including the Riverside Cafe with an International buffet.. There is a pool and a fitness center that helps you relax from a busy day of sightseeing.

  • Stayed: January 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank michael p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guestvoice t, General Manager at Renaissance Riverside Hotel Saigon, responded to this reviewResponded 7 March 2016

Dear michael p,

We are delighted to know that you enjoyed your stay with us.

It is great to know that you enjoy our service and had a great experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that!

We look forward for an opportunity to welcome you back to the Renaissance Riverside Hotel Saigon in the near future again.

Kind regards,
Blair Fowler
General Manager
Renaissance Riverside Hotel Saigon

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Reviewed 29 February 2016

Wow there we were in Saigon and gues what l got to overcome my long established fear of lifts AND heights ! Yes we were sixteen floors up and with a heart condition there was no way l was going to walk ! We actually stayed here twice during our tour of Vietnam and l think the first room we had was slightly bigger than the second but no problems with that and they kept our larger suitcase fo us while we were away which was really useful .lts a good position with some good views and a very pleasant roof top pool . The breakfasts are good but the best bit to my way of thinking was the Cocktail Lounge in the Atrium . We were given a complimentary cocktail voucher upon arrival which turned out to be shrewd move by the management as of course once we had sampled one we cantered downhill rapidly and nearly forgot to go out for dinner . Polite attentive staff and high standards throughout ..Slightly corporate feel but l guess a lot of business people stay there - how nice to see people in suits and ties when you are just lounging around in shorts and Tshirts .The best thing about being on really long holidays is of course knowing that others are grafting away !

  • Stayed: January 2016, travelled as a couple
    • Value
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2  Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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