We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't stay here, plenty of other good hotels around”
Review of Family Inn Saigon

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Family Inn Saigon
Ranked #56 of 963 Ho Chi Minh City B&B and Inns
Reviewed 15 January 2016

I stayed here as part of an Intrepid tour and it was very disappointing compared to all of our other accommodation.
12 stories and 1 very very slow lift (it was faster to walk down from 8th floor to reception)
Our shower was broken (shower head off the wall). We checked in late in the day, and asked to be moved to another room - this took over 1.5hrs , first they said that there was no other room available, then they said there was a room but it had to be cleaned, then they said they were waiting for a porter to be available (which we had said we didn't need). Eventually we were moved to the room right next door to the one we had been in. Receptionist complained that she was very busy, hence the delays - I went down to Reception to find her watching TV on her phone. all in all very annoying!
Breakfast was included and the food was pretty poor, especially considering the food I had had in other hotels on our trip.
Would recommend you found another hotel in the area.

Room Tip: Ask for one with a window and a working shower
See more room tips
  • Stayed: December 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Sn0wySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (343)
Traveller rating
Traveller type
Time of year

8 - 12 of 343 reviews

Reviewed 13 January 2016 via mobile

We stayed here at the end of our tour of Vietnam. Hotel is clean and the staff were friendly. There is a minimart straight across the road to buy food and drink. It is a 20minute walk to the Imperial Palace and to the big market. The lift was very slow so factor that into your time.

Stayed: January 2016, travelled as a couple
Thank Weetbix7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2016 via mobile

The hotel has 12 floors and one slow poke of a lift so planning an arrival or depparture from you room needs a bit of forethought. We tended to walk down and sometimes walk up but the passages and stairwell are not airconditioned so it was very hot.
I read a previous review which said the hotel is noisy so at check in we asked to be moved from the 4th to the 11th floor. Good move but even there it is still noisy. The dining room is on the 12th floor and every morning at 530 there is a loud banging noise for a few minutes.
Breakfast is ok but not great. Wifi worked reliably.
Location is within walking distance of reunification palace, cathedral and old post. Ofi

Stayed: January 2016, travelled with family
Thank NeilLMaun_Botswana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2016 via mobile

I stayed in the Family Inn Saigon as part of an intrepid group trip through Vietnam.

The hotel is in a good location, easy to walk to the sites from here and if lazy, Son a really friendly Vietnamese man with a cyclo hangs out in the street to ferry you about! Guaranteed a great tour with Son!

The room was fine, quieter than other Vietnamese hotels. Safe locked and did not work. Bathroom was large and clean, as was the bed linen. Comfy bed.

Breakfast was ok, I have had far better elsewhere. Amazing cafes and the cafe with the birds only 5 minutes walk away so head away there.

The reception staff were a little on the rude side. No rooms to shower in pre your transfer or any facilities before your flight which is awkward.

Stayed: January 2016, travelled with friends
Thank fionadesmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2016 via mobile

Stayed here recently and were a bit disappointed about the level of noise. There doesn't seem to be any sound proofing on the windows so we could hear all the road noise and people milling around outside or from the club a couple of doors down. There was also a beeping from the elevator that goes every minute. And the wifi was great in the lobby but our floors wifi didn't work so reception put us on an unsecured one but don't know where from.

Aside from that the hotel is clean and in a central location. Not too bad for the price of the hotel

Stayed: January 2016, travelled as a couple
Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ho Chi Minh City hotels
0.8 km away
Sanouva Saigon Hotel
Sanouva Saigon Hotel
#46 of 468 in Ho Chi Minh City
1,572 reviews
0.4 km away
Blue River Hotel
Blue River Hotel
#97 of 468 in Ho Chi Minh City
815 reviews
0.6 km away
Duc Vuong Hotel
Duc Vuong Hotel
#38 of 468 in Ho Chi Minh City
2,125 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Lily's Hostel
Lily's Hostel
#14 of 695 in Ho Chi Minh City
295 reviews
1.8 km away
Liberty Central Saigon Riverside Hotel
Liberty Central Saigon Riverside...
#20 of 468 in Ho Chi Minh City
1,744 reviews
1.1 km away
Hotel Nikko Saigon
Hotel Nikko Saigon
#5 of 468 in Ho Chi Minh City
3,562 reviews
Show Prices
Show Prices
Show Prices

Been to Family Inn Saigon? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Family Inn Saigon

Address: 84A Bui Thi Xuan Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #56 of 963 B&Bs / Inns in Ho Chi Minh City
Price Range: ₹ 2,507 - ₹ 3,792 (Based on Average Rates for a Standard Room)
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Family Inn Saigon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Family Inn Saigon Hotel Ho Chi Minh City
Family Inn Saigon Ho Chi Minh City, Vietnam, Asia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing