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“Excellent customer service; free internet; free wifi; free bicycle”

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Blue River II Hotel
Ranked #194 of 888 Ho Chi Minh City B&B and Inns
uk
Level 6 Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent customer service; free internet; free wifi; free bicycle”
Reviewed 22 September 2009

I have been travelling around the world for a while now, and have been to many different hotels. Blue River II has by far the best customer service I have come across. It is run by a family who makes all efforts to make you comfortable.
We had no idea of where to stay when we arrived in HCMC. We read in Lonely Planet about Blue River, and asked where it was at a travel agency. They called the hotel, who very helpfully sent a taxi to pick us up (free of charge). The hotel receptionist carried 3 people's rucksacks, even though we insisted we were alright.
We had collected a few leaflets on tours around the town, but the hotel staff arranged all our tours for a better price. We were picked up and dropped back at the hotel in all occasions.
There is free internet and free wifi!!! The staff keeps on checking if you're comfortable, and goes an extra mile to sort any queries or problems you may have.
BRII is situated at a walking distance from a big market with food stalls, a typical vietnamese restaurant where I had a delicious meal, a KFC, Lottery (fast food chain - beter than KFC), a frozen yogurt restaurant (excellent!!) etc.
The hotel also offers laundry service and motorbike rental, and they lend bicycles and guidebooks for free!
I could go on forever on how the staff is always smiling and always extremely helpful...
One last thing: don't be put off by the alley entrance!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank carolinesst
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105 reviews from our community

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Rating summary
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
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English first
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2009

we stayed at Blue River Hotel II (BRH) for 2 nights (28-30 March) and had a very comfy stay. we were orginally at BRH I but were moved to BRH II, at first i wasnt convinced as i misinterpreted the ally entrance however, when you walk through the ally entrance you will see its nothing to worry about. a cosy ally consisting of friendly families. The hotel itself was gleaming with cleanliness and the room & dining room were no dissapointment either with some nice fried eggs (with a runny yolk - make the most of this in the south if travelling to the north). Overall A lovely stay in a busy city. A central location (5 min walk from main street) but far enough to escape the buzzing traffic for a realxing and well deserved nights rest.

  • Stayed March 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lozza2601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue River II Hotel

Property: Blue River II Hotel
Address: 13 54, Ky Con St | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Hotel Style:
Ranked #194 of 888 B&Bs / Inns in Ho Chi Minh City
Price range (per night): ₹ 644 - ₹ 1,094
Number of rooms: 9
Also Known As:
Blue River II Hotel Ho Chi Minh City, Vietnam, Asia

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