I have been travelling around the world for a while now, and have been to many different hotels. Blue River II has by far the best customer service I have come across. It is run by a family who makes all efforts to make you comfortable.
We had no idea of where to stay when we arrived in HCMC. We read in Lonely Planet about Blue River, and asked where it was at a travel agency. They called the hotel, who very helpfully sent a taxi to pick us up (free of charge). The hotel receptionist carried 3 people's rucksacks, even though we insisted we were alright.
We had collected a few leaflets on tours around the town, but the hotel staff arranged all our tours for a better price. We were picked up and dropped back at the hotel in all occasions.
There is free internet and free wifi!!! The staff keeps on checking if you're comfortable, and goes an extra mile to sort any queries or problems you may have.
BRII is situated at a walking distance from a big market with food stalls, a typical vietnamese restaurant where I had a delicious meal, a KFC, Lottery (fast food chain - beter than KFC), a frozen yogurt restaurant (excellent!!) etc.
The hotel also offers laundry service and motorbike rental, and they lend bicycles and guidebooks for free!
I could go on forever on how the staff is always smiling and always extremely helpful...
One last thing: don't be put off by the alley entrance!
- Also Known As:
- Blue River II Hotel Ho Chi Minh City, Vietnam, Asia