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All reviews separate kitchen stayed here lounge room irish pub next door clean budget hotel large bedroom halong bay old quarter two nights tour company king bed would stay here again day tour busy street within walking distance comfortable beds sister hotel
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Reviewed 17 September 2018

This room was great, I actually think we were given a suite much better than expected with a separate little lounge area and kitchenette. Room was clean and had everything we needed for a nights stay. Staff were friendly and helpful. Breakfast was terrific with a great variety of fruits which suited me being vegetarian. There were many options for people that weren't fussy like me.

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Service
Thank Beverleychance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, General Manager at Flower Hotel, responded to this reviewResponded 18 September 2018

Dear Beverleychance,

We are happy to know that you were satisfy to stay at Flower Hotel during Holiday in Hanoi.

Your good feedback is the big presents for us.

We will try to do it better and better.

Thank you so much and have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2018 via mobile

Be sure to ask for a suite. We stayed one night in a very small 2 star room. After returning from Halong we were put in. Suite which is excellent value. Breakfast is pretty standard.
Good location not far from Old quarter.

Stayed: September 2018, travelled as a couple
Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, General Manager at Flower Hotel, responded to this reviewResponded 10 September 2018

Good Morning Heather W,

It is a good news to hear that you were satisfy to stay at Flower Hotel.

Thank you for your comment. Your feedback will make us try to increase our service better and better.

We do hope that next time if you have a choice to come back Hanoi, you will stay Flower Hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

Stayed here for 2 nights. The room was clean but small, beds comfy and sheets clean bit of mould on ceiling and paint peeling off the wall. The bathroom worked. Breakfast good. Location was good
Check in was fine

Stayed: August 2018, travelled with friends
Thank Neisha123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, General Manager at Flower Hotel, responded to this reviewResponded 7 September 2018

Dear Neisha,

Thank you for your comment. We are happy to know that you were satisfy when you stayed at Flower Hotel.

We will try to increase our service better and better.

Thanks & have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018

We stayed one night before travelling tom Ha Long Bay our room was very small, but clean. The breakfast was great. Within walking distance to The the Old Quarter. We stayed another night on our return from Ha Long Bay and this time were upgraded to Suite, which was really large with a separate kitchen and sitting area. Overall a very nice Hotel which as well un with friendly staff

Stayed: August 2018
Thank Sue14154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, General Manager at Flower Hotel, responded to this reviewResponded 3 September 2018

Dear Sue,

We well received your nice feedback. We will try to make our service better and better to serve our guest.

Thank you so much for your comment and have a nice day.

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Reviewed 15 August 2018 via mobile

Cold food. After reclaiming they touched the food with the hands and took it with them. After half an hour they returned with the same plate and put their bare hands on the french fries to show they were warm. Unhygienic.

Stayed: August 2018, travelled with family
Thank Navigator370248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, Manager at Flower Hotel, responded to this reviewResponded 16 August 2018

Dear sir,

We are so sorry when we receive your feedback.

We will recheck this situation and training our server again to avoid it will be happened next time.

Our hotel team will try to make our service better and better to provide for guest.

Thank you so much your comment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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