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“Trip to Vietnam ”
Review of Asiatica Travel

Asiatica Travel
Ranked #33 of 934 Tours in Hanoi
Certificate of Excellence
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Owner description: Asiatica Travel is a tour operator based in Vietnam, offering not just private day trips in Hanoi but also customized private journeys to Vietnam, Laos and Cambodia. Founded in 2001 by four local guides, Asiatica is now one of the biggest and most trustworthy local tour operators in Indochina, includes also Myanmar and Thailand. International tourism license No. 0513/LHQT
Reviewed 6 April 2018 via mobile

We just came back from a trip to Vietnam.
Thanks to Mrs. Tu- Jenny , the guides and the drivers, we had an amazing trip.
Jenny helped us plan our trip, taking into consideration our wishes and needs,
and during our stay she was in touch with us all the time to see that everything is ok.
The guides were wonderful, with a lot of knowledge, kind, caring and fun to be with.
Vietnam is a beautiful and interesting country, and we are happy we chose Asiatica Travel.

Thank Judith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asiatica_Travel_Team, Giám đốc quan hệ khách hàng at Asiatica Travel, responded to this reviewResponded 7 April 2018

Good morning, Judith K,

Thank you for giving us a chance to amaze your experience in Vietnam. We are happy that you had a wonderful time traveling with us. We sincerely thank you for your kind words and we do look forward to welcoming you back in a longer trip to visit not only Vietnam but the Indochina.

With warm regards,
Asiatica Travel Team

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Reviewed 23 March 2018 via mobile

Jenny from the Hanoi office arranged everything for us perfectly! We saw everything we wanted and more. The guides and drivers were great. Worry free way to travel with a small group of 8. We had 20 seater buses with a/c. Guides spoke English well and were very informative and organised. Highly recommend this company. Especially Vu Xuan Thuan, or Two-one as we called him for the northern leg of the journey.

Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asiatica_Travel_Team, Giám đốc quan hệ khách hàng at Asiatica Travel, responded to this reviewResponded 29 March 2018

Hello Kim D,

Thank you very much for choosing Asiatica Travel for your trip to Vietnam. We very appreciated your lovely words and will definitely share them with our staffs. It's our pleasure to make sure that your trip will be unforgettable. We would like to express our sincere thanks for your recommendation, which will help other travelers to find their best-trusted tour operator in Vietnam. Please keep in mind that we are always looking forward to your returning trip in the near future and explore Indochina with us.

With warm regards,
Asiatica Travel Team.

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Reviewed 10 March 2018 via mobile

Our visit to Vietnam was fun and we had peace of mind, from the moment we decided to book our stay and tour with Asiatica Travel. The professionalism and efficiency with which everything was handled saved us a lot of trouble, including having the pre-approval letter being arranged prior to Travel for the whole family.
The hotels booked on our behalf were in a good location, clean, staff were kind and helpful, and the breakfast was great. The rooms were big and airy with lovely views.
Our guide was knowledgeable, kind and patient, ready to share a lot of information on the history, culture, landscape, food, plants and flowers as a native of the south of Viêt_Nam.
Our designated driver was professional and always on time.
We hope to visit the North and we will certainly book another tour with Asiatica Travel and highly recommend them to friends and family.
Thank you Helen, Da Lat and the rest of the team.

Thank Rose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asiatica_Travel_Team, Giám đốc quan hệ khách hàng at Asiatica Travel, responded to this reviewResponded 29 March 2018

Dear Rose C,

We very appreciate that you spent your precious time viewing us on TripAdvisor. We are happy to hear that you experienced a wonderful trip with us. We always strive to deliver the best services and guarantee you a memorable journey. Thank you so much for your kind words and we do hope to welcome you back to explore Indochina with us!

All the bests,
Asiatica Travel Team

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Reviewed 8 March 2018

Asiatica did a superb job for us in arranging and executing our recent 12-day trip to Chiang Mai and Vietnam. Phoebe made all the arrangements, including hotels, guides, vehicles, drivers, admission fees, lunches (we were on our own for dinners) and internal flights. Communication was via email, and she was clear, concise, flexible and thorough. Phoebe tailored the trip to our precise needs and preferences. We initially asked her to propose an itinerary around the days we had allotted for the trip, and then worked with her to fine-tune it. The process was efficient and effective. We accepted most of her recommendations, and she found ways to accommodate our requested changes (or explained why she felt her options were preferable – she was right on all of them).

We had originally intended to use Asiatica for the Vietnam portion of out trip, and to use someone else to arrange the four days in Thailand (Chiang Mai). But Asiatica were so efficient and easy to deal with that we asked them to arrange this part of our trip as well.

The hotels they selected were first-class, and excellent value for the money. They tended to be smaller boutique hotels with more of a local flavor than the big Western chains, and this only improved the experience. The vehicles were all new and comfortable. We were met upon arrival at each city and taken care of from start to finish, when we returned to the airport for our next flight. The guides did a good job of sticking to the busy itinerary and staying on schedule without feeling like we were being rushed from place to place.

Phoebe stayed on top of things throughout our trip. A minor misunderstanding with one of the hotels was cleared up immediately and to our full satisfaction. She checked with us several times during the trip to ensure that we were satisfied with every aspect.

Best yet – the total price was quite reasonable; significantly less than we had anticipated. All in all, we recommend Asiatica without reservation. And thank you again, Phoebe!

Thank DanielJ8855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asiatica_Travel_Team, Giám đốc quan hệ khách hàng at Asiatica Travel, responded to this reviewResponded 9 March 2018

Good afternoon from Vietnam, Daniel,

Thank you for choosing Asiatica Travel for your trip to Vietnam and Thailand. It is wonderful to know that your journey ran smoothly and you enjoy all the moments here. We also thank you for your beautiful compliments on Ms. Phoebe and our guides. Your recommendation is precious to us and we hope that other travelers will find as wonderful experiences as yours.

Lots of love,
Asiatica Travel Team

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Reviewed 7 March 2018

I have been planning our Vietnam Trip since September 2017 via email exchanges with Asiatica Travel and phone conversation on WhatsApp. I was in communication with Ms. Phoebe from Asiatica Travel. She plan our site seeing trip for Ho Chi Minh city and surrounding area and customized itinerary to our liking.

We arrived in evening at Ho Chi Minh and had to wait almost 1 1/2 hour to go through immigration. Our guide and driver were patiently waiting for us, and drove us to dinner and to the hotel, making sure all was well. I was surprised to receive a call late at night by Ms. Phoebe at hotel to make sure we arrived safely.

The guide and driver were always on time, friendly and extremely helpful. I was also surprised to see our Guide Mr. Henry's knowledge of Vietnam and it's history. The van was in mint condition.

It was the most memorable trip experience ever. Many Thanks to Asiatica and special thanks to Ms. Phoebe for this unforgettable vacation. I have done lots of travel in Asia and this was my best experience with fantastic travel agency.

I would recommend to use them every time you are traveling in Asia

Sid & Nita Jhaveri from Chicago

1  Thank Jhaverisid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asiatica_Travel_Team, Giám đốc quan hệ khách hàng at Asiatica Travel, responded to this reviewResponded 9 March 2018

Hello Jhaverisid,

Thank you for trusted Asiatica Travel for your trip to Vietnam. We are very pleased to know that you had memorable experiences during your days in Vietnam. It is our honor to take care of your journey always. If possible, in the future we will be more than happy to welcome you back visiting other countries in Indochina with us.

With love from Vietnam,
Asiatica Travel Team.

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