We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fanily trip”
Review of JW Cafe

JW Cafe
Ranked #2 of 2,898 Restaurants in Hanoi
Certificate of Excellence
Cuisines: Italian, Korean, Vietnamese
More restaurant details
Restaurant details
Good for: View
Dining options: Breakfast, After-hours, Buffet, Reservations
Description: The international delight of Hanoi with Authenticity & Freshness as its key components, JW Cafe offers dining in an open, relaxing atmosphere with attentive staff and constantly changing specials. Live market style buffet counters with dishes cooked to order based around 5 distinct cuisines including Vietnamese, Korean, Japanese, Chinese and Italian. Completed with a scrumptious dessert & pastry selection as well as an extensive juice bar, this buffet will swipe you away into food heaven. JW Cafe is open daily for breakfast, lunch and dinner buffet and also offers an a la carte menu throughout the day. Open daily: 6:00 - 23:00
Reviewed 6 April 2018 via mobile

Good food , good smile, good service "Yen Block Trang ", no doubt, the super great food, you must come.

Thank Navigate805791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Director of Food & Beverage at JW Cafe, responded to this reviewResponded 8 April 2018

Dear 秋萍黃,

Thank you very much for taking the time to write about the great experience you had during your visit at JW Café with your family, this is highly appreciated!

It's a pleasure to me to read that you enjoyed several aspects which makes JW Café one of the best restaurants in Hanoi, like the freshly prepared food, the attractive luxury space with lake view and the enthusiastic service you received. Therefor I will personally thank and recognize our service and kitchen teams, especially Yen, Black and Trang for going an extra mile!

We hope to welcome you back in the near future with your family again.

Warm regards,

Lauro Hildebrandt
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,571)
Traveller rating
Traveller type
Time of year
Language
  • More languages

158 - 162 of 1,575 reviews

Reviewed 5 April 2018 via mobile

The atmosphere of the restraunt was really fancy and nice. There was a lot of food from different cultures and the staff were really nice. Thank you

Ms. Hang, Ms. Dasol and Mr. Chung

Thank eddielee0223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Director of Food & Beverage at JW Cafe, responded to this reviewResponded 7 April 2018

Dear eddielee0223,

Thank you very much to write about the fantastic experience you had at JW Café, your review is highly appreciated!

It's an absolute pleasure to me that you enjoyed our wide selection of food and juice choices at JW Café, our buffet is very popular for it's different kinds of cuisines. Dasol, Hang and Chung are some of our great performers, with their knowledge and eye for detail they're a perfect example to the whole team of JW Café, I will personally thank and reward them for the great service they delivered to you during your visit.

We hope to welcome you back soon in the near future at JW Marriott Hanoi.

Warm regards,

Lauro Hildebrandt
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

I think that the food was excellent, and the service was great as well (with help from Ms. Hang and Ms.Dasol).

Thank Jun Ha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Director of Food & Beverage at JW Cafe, responded to this reviewResponded 7 April 2018

Dear Jun Ha H,

Thank you very much for your 5* review about your lunch experience in JW Café, this is highly appreciated!

I will personally thank Ms. Hang and Ms. Dasol for delivering you a thoughtful and enthusiastic service. All of them are many of our talented staff members we have at JW Café, therefor I will recognize them. Everyday our culinary team prepares a fresh food selection and therefor it's a pleasure to read you enjoyed this.

We hope to welcome you back in the near future.

Warm regards,

Lauro Hildebrandt
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Thw watermelon juice is very good. (Ms Dasol, Ms Hang and Mr Chung) the staff here are very kind and welcoming. Had a great time! They have a chocolate fountain too!

Thank Jin Young M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Director of Food & Beverage at JW Cafe, responded to this reviewResponded 7 April 2018

Dear Jin Young M,

Thank you very much to write about the fantastic experience you had at JW Café, your review is highly appreciated!

It's an absolute pleasure to me that you enjoyed our wide variety of food and juice choices like the watermelon juice and the chocolate fountain at JW Café, our buffet is very popular for it's different kinds of cuisines. Dasol, Hang and Chung are some of our great performers, with their knowledge and eye for detail they're a perfect example to the whole team of JW Café, I will personally thank and reward them for the great service they delivered to you during your visit.

We hope to welcome you back soon in the near future at JW Marriott Hanoi.

Warm regards,

Lauro Hildebrandt
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Good food and good service (nga,linh meo,LAN,trang,linh black) I like jw cafe,I love you very much,I will come back ,thank you

Thank TigerH96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauro H, Director of Food & Beverage at JW Cafe, responded to this reviewResponded 7 April 2018

Dear Tiger H,

Thank you very much for sharing your nice experience at JW Café , this is highly appreciated.

It is an absolute pleasure to me to read you enjoyed the food and the service during your visit at JW Café. I will personally thank and reward our culinary and services teams for doing a great job, therefor your recognition is highly appreciated! Especially Nga, Linh Meo, Lan, Trang and Linh Black for delivering you a flawless service.

We hope to welcome you back in the near future.

Warm regards,

Lauro Hildebrandt
Director of Food & Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Been to JW Cafe? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing