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Reviewed 19 December 2015 via mobile

Looked well from the outset but room left a lot to be desired ....................oh and the rat in the Air Con unit , which poked his head our early on in the night , confirmed my swift exit from the building. Simply avoid ....better hotels in the area

Stayed: December 2015, travelled solo
1  Thank Patrick O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2015

Location is great and is walking distance to places especially in the Old Quarter. The hotel architecture is keeping with the traditional places found in the area and is charming. The rooms were big and had numerous amenities like shower and bathtub, mini ref, hair dryer, coffee/tea facilities. Breakfast was buffet style during the weekend and order all you can on weekdays. They have a slightly limited selection and is more geared towards an asian palette. There's toast, eggs, sausage and cereal though. Staff was very friendly and easily arranged a Ha Long bay trip for us and they pointed us where to eat the best vietnamese food.
They do need to improve their housekeeping. Towels that were placed in our room had rips and runs and we had to have it replaced twice during our stay. Also cups at the coffee and tea service still had a slight coffee stain.
Also choose rooms with a higher number per floor (ie 205,206..) as these look to be a more recent construction/extension. My brother and I stayed at lower number room and the cabinet while looking great as an antique also smelled like an antique so we did not use it. Also the ACU and ref seemed to be an older model. My parents room with a higher room number had a new cabinet, acu and ref.

Room Tip: Choose a room with a higher room number as these have more updated acu, ref and cabinet/armoire
  • Stayed: October 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank 88Gail08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2015

Room is pretty big.Clean too. Basic facilities are provided. Tea/coffee making facility,hot water, hair dryer, TV and table lamp. Not sure not why tea/coffee was not provided to us and the TV channels were all Vietnamese although the brochure states international channels were available.You need to have patience with the lift as it moves very slowly. Overall this hotel is a good and convenient place to stay.Staff are good too. Wifi connectivity was very good.

Room Tip: No comment on this.
  • Stayed: November 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank pillay15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2015

Not too far from all the places you would like to visit (20 minutes walk / 10 minutes drive), this hotel is (very conveniently) centrally located (since most of the tourist-frequented places are located in the opposite direction to each other). Clean, Elegant and Cozy ambiance made our stay very comfortable.

As opposed to few comments here, all the amenities were in perfect condition, and working perfectly .

For a foreign traveler, especially those who don't speak Vietnamese, Bella Vita Hotel's friendly (always smiling) staff are ever ready to share the right information in English....so feel free to ask them anything.

Breakfast, though not grand, was just perfect, and had something for everyone. In fact, one note of appreciation for the Hotel staff for packing a perfect breakfast for us at 4 am in the morning on our request as we had to catch an early morning flight to Da Nang. Its something that we have never experienced so far.

If we ever return to this wonderful city (which we will definitely), we are definitely staying here.

  • Stayed: October 2015, travelled with friends
    • Value
    • Location
    • Service
Thank Ozzy-Kunnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2015

I was right to stay at Bella Vita Hotel, Hanoi – This is a small, elegance, cozy, polite & really a typical hotel in corner of Old Quarter Hanoi. The room is clean and comfortable, the breakfast was good...The staff is helpful and speak good English. The hotel also a good place for travellers to choose many kind of tours to other regions of Vietnam.

Room Tip: Deluxe room at high floor
  • Stayed: September 2015, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank localguide2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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