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“Just great” 5 of 5 bubbles
Review of Hanoi Topaz Hotel

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Hanoi Topaz Hotel
Ranked #459 of 577 Hotels in Hanoi
Svishtov, Bulgaria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just great”
5 of 5 bubbles Reviewed 22 April 2012

Thanks for 4 wonderful days stay in Hanoi at this Topaz Hotel. We do really appreciate this hotel and service provided. Even though , it’s
just a small hotel in the very busy traffic area but we enjoyed staying here every day because the staff performance is so professional and
helpful. They know how to make customers satisfy in every aspects. Never expected to be served like a 5 star hotel. Staff are friendly,
helpful understandable and incredible. I felt as home due to the room provide everything I want especially the shower machine. It’
amazing. In the evening with heavy rain, staff went out to buy some fried noodle for us. That represents the best service we have never
forget. We wish them always do well in their new business and will recommend their hotel and services to any friends that we know.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Livia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 reviews from our community

Traveller rating
    53
    27
    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
singapore
Level Contributor
105 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 15 April 2012

Stayed here at the Hanoi Topaz Hotel, Hanoi, Vietnam for a total of 3 nights. The bellhop and handyman Gioi was very professional in his conduct. He would help and give advice to us many times. Really friendly and always with a smile. Made our day all the time. The front desk staff Sophie, Bella and Johnny were just as pleasant. Knowledgeable and always answer to our query. Bella also recommended us a restaurant to have dinner. A special Hanoi dish of grilled fish called 'Cha Ca' at Cha Ca Thang Long Restaurant, 21 Duong Thanh Rd. It was so tasty and spot on. We somehow stayed in 3 different rooms on the 3 nights we were there. The 1st night was on the 5th floor. The room was ok but we were trying to work the confusing shower enclosure. Finally we got it right. Also the room had only a small window to let light in from the air well. Then we went to Sapa and Halong Bay (Bhaya Cruise). We returned to Hanoi Topaz Hotel again. This time we got the room on the 1st. floor, just behind the front desk. This room was not good. Musty smell and gloomy. Water heater was not working, but Gioi came to the rescue and replaced the faulty fuse. We told the front desk staff Sophie and Bella we did not like the room. The following night we got upgraded to a junior suite on the 3rd floor. This room was the best, but only the shower in the bath tub was awkward. The floor of the bath tub was not level as it was a Jacuzzi tub too. So standing in the shower seems like you are standing in a ready to run position. Other than this, it had a stretch of windows and good view of the outside and the road below. Breakfast was included and it was simple and nice. A buffet and a hot menu of your choice. The hotel also provide guests with a town map that was so useful to us as a first time visitor. Thanks to all you guys and gals. Cheers !

Room Tip: Go for rooms that have a window view. The elevator goes up to as high as the 6th floor. Those stay...
See more room tips
  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank magbillSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
札幌市
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 13 April 2012

ハノイ旧市内の狭い通りに沢山の商店やホテルが集まった場所にあり、欧米観光客を沢山見かけます。ハロン湾ツアーをホテルへ直接ネット予約しました。メールは全部英語ですが対応も大変良くスタッフは皆さんとても親切でした。両隣が工事中だったのが残念でした。ジャグジーはありますがボイラーが小さく冬場は無理のようでした。両替もホテルで出来ますが、ホテルの周りに沢山のATMがあったのでバンクカードで引落しをしました。近くにはビアハノ(ビールを飲むため居酒屋?)があり安いビールと美味しいつまみ毎晩通いましたし、近くに美味しいベトナムコーヒーを出すカフェもあり朝の目覚めに最高でした。

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tomo2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 April 2012

An amazing hotel! We have spent a total of 5 nights here, enjoying the luxury of the beautiful rooms with shower and bath. The breakfast has been a super way to start each day but the best thing by far about the hotel is the staff. So kind and friendly and extremely helpful. Always smiling and so organized. We were in very safe hands as they booked our trip to Sapa and train to Hue. They did everything possible to make our stay wonderful. Even giving us a room to shower in when we come back from Halong bay trip before the train to Sapa. What service! Thank you so much all staffs at Topaz Hanoi Hotel. We will recommend you with great fondness and be sure to stay here if we visit Hanoi again. Best wish to all.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hoppe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

After an off-putting start with the Hanoi taxi mafia, we can't speak highly enough about the Hanoi topaz.
The desk staff were pleasant, knowledgeable and very helpful. The room was quiet and clean and had everything we needed including wifi. Breakfast was good. It was a great place to recover after a foray into the fascinating world of the Hanoi old quarter.
Congrats to the staff at the Hanoi topaz - probably one of the best hotels we have stayed at in the world - yep... That good!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank youngmerinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Topaz Hotel

Property: Hanoi Topaz Hotel
Address: 96 Lo Su Str, Hoan Kiem District | Old Quarter, Hanoi 10000, Vietnam (Formerly Asia Pearl Hotel)
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #459 of 577 Hotels in Hanoi
Price range (per night): ₹ 2,072 - ₹ 4,680
Number of rooms: 26
Official Description (provided by the hotel):
Located in the heart of Hanoi Old Quarter, just few minutes’ walk away from Hoan Kiem lake, the newly Topaz Hotel Hanoi is an intimate Oriental – style, luxury boutique hotel, featuring a magnificent Asian decor and accommodations. The hotel offers luxury boutique interiors, personalized hospitality and incomparable value money for both leisure and business travellers. Set in a quiet street of Hanoi Old Quarter, Topaz Hotel Hanoi is surrounded by many restaurants, bar, shopping malls and markets. It is the ideal starting point to explore Hanoi ancient capital. All of 36 rooms and mini - suites at our luxury boutique hotel offer you functional design, latest update facilities and highest comfort. At the Topaz Hotel Hanoi, our accolades center from our stand out personalized service that comes from having an exceptionally friendly staff, supreme comfort, and dedication to privacy and hospitality that makes us outshine ordinary Hanoi boutique hotels. Our exceptional staff and generous wealth of complimentary amenities are the reason so many of our guests say the Topaz Hotel Hanoi offers the ultimate travel experience for those looking for a luxury boutique hotel in Hanoi Old Quarter. ... more   less 

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