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“A beautifully designed, well appointed hotel”
Review of Gondola Hotel

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Gondola Hotel
Ranked #95 of 580 Hotels in Hanoi
Certificate of Excellence
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A beautifully designed, well appointed hotel”
Reviewed 20 April 2012

We stayed in the Gondola for two nights at the end of a busy week of conferences. The hotel is newly built and is located in a side street just off Hoan Kiem Lake.

We loved our room with the upmarket interior design. The bed was comfortable and the bathroom clean and well furnished.

The breakfast area, located near the first floor, provides a wide range of food from Vietnamese to Western.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lyn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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548 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
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English first
Kelowna, Canada
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2012

This is a new, classy hotel in the old quarter of Hanoi. The rooms are attractively decorated, and
the bathrooms are all done in marble, large and spotless. The staff are very friendly and
efficient. Plus it is quiet!! This is an excellent choice for a mid-range hotel in chaotic Hanoi.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjharrisart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2012

The room was huge and clean. The king sized bed was so comfy. Their breakfast offers wide variety of choices. The best part is their staff: friendly and helpful. Particular thanks to the counter manager Miss Hong who didn't mind the inconvenience n took me to another hotel for hers was fully booked. The bar on the top floor offers magnificent view. Will definitely return.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoveYahweh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehorse
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2012

Staff at the Gondola were very helpful, especially in getting us reputable taxi's. Having had trouble with lots of taxis we were grateful. Hotel was quiet which, considering it was in the middle of busy Hanoi, was great. (Though the sound of the room doors closing was often very loud). Breakfast foods were varied though the Pho was only so so. Great rooftop bar though the drinks were a bit expensive. When, on the last day, our car to the airport had not been ordered (mistake) they immediately called a taxi and when the taxi wanted to charge us more than we were quoted, one of the hotel staff paid the $2. difference. Generally very happy and would stay there again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arlin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 March 2012

This is a really nice place right in the Old Town of Hanoi and just a minute away from Hoa Kiem Lake! Perfect Location in a small quiet street without a million motorcycles and cars "honking" their way through the city traffic.
The hotel is brand new and the rooms are very nice as are the bathrooms.
Breakfast is good, the quality of the food is alright.
The Hotel has a bar on the 8th floor on the rooftop where you have quite a nice view over the city. However when we were there first we wanted to eat and they ended up coming back to us apologizing that they did not have the meal we ordered, so we picked a new one and then they came and said they did not have this and that, they did not even have fried rice. Before you go you may want to ask what they have at all ;-)
Staff is very friendly and attentive and helpful.
As we are travelling with our baby who need some sleep during the day we found it quite loud at times in the hallways as people where talking loudly or housekeeping was cleaning rooms. The doors have an automatic alarm which goes off when the door is not shut properly, so everyone was banging those door all the time.
But all in all, very good location, very good hotel. Loved it a lot and would definitely recommend it.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank uj_gorsleben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gondola Hotel

Property: Gondola Hotel
Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #95 of 580 Hotels in Hanoi
Price range (per night): ₹ 2,133 - ₹ 4,783
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 
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