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“Clean Hotel and friendly staff” 5 of 5 bubbles
Review of Travelmate Hanoi Hotel

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Travelmate Hanoi Hotel
Ranked #174 of 565 Hanoi B&B and Inns
2 reviews
“Clean Hotel and friendly staff”
5 of 5 bubbles Reviewed 18 March 2012

We found the Hotel by tripadvisor and did not get disappointed. The rooms are spacious and clean. The Hot shower works fine (and don't stop after 3 minutes like in some other Guesthouses). And everybody there is keen to help whenever help is needed. The location is very central but still not on a very busy main road.

Thanks to all of you. I'll come back
Peter

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bobjamaica2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

Traveller rating
    14
    5
    5
    4
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 November 2011

When myself and my friend stayed with Mr Hao he was very welcoming and helped us at every opportunity to ensure we had the best stay in Hanoi. The two day Halong bay tour and the three day (with homestay) trek to sapa were the definite highlights of our stay in Hanoi. Everything he arranged was just as he said and ran perfectly. The staff at Travel mate were also just as helpful whenever the could help. the refurbishment of the reception area was done with minimal disturbance to the gets. Thank you Travelmate, Olly and Mike UK

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Metaleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 May 2011

This was a nice place to stay in after a few nights at a really terrible hostel around the corner. The staff were friendly and did not try to sell us anything or scam us! The room was up 5 flights of stairs, but apart from that it was clean and spacious and we slept well.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank educfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 April 2011

What this hotel lacks in luxury it certainly makes up for in friendly and wholehearted hospitality. Jackie and his lovely family cant do enough to make you feel welcome - nothing is too much trouble. The location could not be better - it is close to everything including a wonderful restaurant nearly opposite. It was extremely reasonable in price and if you just want a friendly adequate place to stay you couldn't do better. It was damp but it had been raining and everywhere seemed damp so I doubt that anything could have been done about it. The stairs are a pain but most places in Hanoi seem to be tall and thin and the exercise did not do me any harm though I spent less time in my room than I would if it had been lower down and tended to plan my day so that I only had to go up and down once or twice. I would certainly stay there again and will never forget Jackie and his family - they are delightful.

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jesteed13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 March 2011

Found this place by chance. Great value rooms and excellent service. We were offered dinner and breakfast at no extra charge and the staff were always willing to help with information and advice. We booked a trip to Halong Bay with www.legendbaycruise.com which was terrible but the staff at the hotel helped us to sort out a refund. I would recommend anyone staying in Hanoi to stay here.

  • Stayed March 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RJLilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelmate Hanoi Hotel

Property: Travelmate Hanoi Hotel
Address: 12 Chan Cam St, Hoan Kiem, Hanoi 00844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #174 of 565 B&Bs / Inns in Hanoi
Hotel Class:2 star — Travelmate Hanoi Hotel 2*
Number of rooms: 15
Official Description (provided by the hotel):
Why you should choose Travelmate Hanoi Hotel??? Best Location: Right in the centre of Hanoi Old Quarter, 3 min. walk to the Hoan Kiem Lake and Catholic Church. There are many hotels, bars, restaurants, shopping malls surrounding. Friendly and helpful people: Under the management of Mr Jackie with a slogan "Let's be travelmates," always have fun, like at home are all what you feel when you are in Travelmate Hotel- Great Value to Customers: We always try our best to provide you best service with the possible lowest cost by adding value to our products day by day.- Travelmate is a meeting point to make friends, situated in the heart of Vietnam’s capital city, Hanoi, in Hanoi's most popular tourist destination, The Old Quarter. The Old Quarter is the base for experiencing the intriguingly crazy beautiful culture, with not to be missed breathtaking destinations such as Ha Long Bay, and Sapa close by. Travelmate Hanoi Hotel is surrounded by local cafes, shops, restaurants, markets, bars, art galleries, and only a 5 minute walk to Hoan Kiem Lake, the most photographed attraction in Hanoi. You are undoubtedly at the doorstep of experiencing real Hanoi life when you stay with us. This newly renovated hotel boasts extremely spacious rooms, offering panoramic views from your balcony, western style bathrooms, and comfy beds. All rooms feature air conditioning, mini bar, and an LCD television, with free wifi throughout, and free internet computers in the lobby. At Travelmate Hanoi Hotel we will make sure you get the most out of your stay in Vietnam, with tours that guarantee great value, hotel restaurant with free big breakfast, fruit, tea and coffee available all day, the cafe caters both Vietnamese and Western cuisines, a bar, and a luxury gift shop for all those Western comforts you miss while travelling. When you first arrive in Hanoi, this renowned, distinct culture of conical hats, motorbikes, beeping horns, and plastic kids chairs can be a lot to take in. Being former travellers ourselves, we understand the importance of a comfortable, stress-free stay, and have arranged tours, handy facts and information, and 24hr reception, to ensure the most valued experience possible. Book with Travelmate Hanoi Hotel today to guarantee a truly amazing stay in this exciting, vibrant and captivating city. ... more   less 

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