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All reviews top floor old quarter buffet breakfast was good rooftop restaurant nice hotel west lake busy hanoi short stay halong bay min walk busy street breakfast room would stay here again stayed nights hotel staff recommend this hotel free wifi
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12 - 17 of 258 reviews
Reviewed 7 October 2018

Hotel is in a good location and you can easily walk the streets of the old city from here. The hotel was fine but not inspiring and the staff were in the efficient but not warm bucket. Restaurant was middle of the road and a little tired but did the job....staff here in the somewhat surly category. Room was decently appointed but nothing special. Value was reasonable.

Room tip: Upper floors are quieter given you are right on the street.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank DiverDanSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, Sale & Marketing Department at Flower Garden Hotel, responded to this reviewResponded 11 October 2018

Dear DiverDanSydney,

Thank you so much for your nice feedback.

We will try to make our service better and better to serve our guest.

Have a nice day.

Nguyen Thuy Linh - Ann (Ms.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018

Like most places in Vietnam the hotel was narrow. The room was OK and had everything we needed as we were off exploring most of the time. Near to the old quarter and other attractions for tourists so suited us.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Simon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower55NTT, Sale & Marketing Department at Flower Garden Hotel, responded to this reviewResponded 11 October 2018

Dear Simon F,

Thank you for your good feedback for Flower Garden Hotel.

We will try to do it better and better.

We are so pleasure to serve you on your holiday trip in Hanoi and we looking forward to doing that on the future.

Thank you so much and have a nice day.

Nguyen Thuy Linh - Ann (Ms.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

Stayed here for a few nights, the rooms were a good size and well appointed.
The staff were helpful but somewhat unfriendly (which was a pity). Breakfast buffet was average, there was a lot of food but quality was down.
When we stayed they didn’t seem to be too busy which made the stay enjoyable, it’s a 15 minute slow walk to the old quarter which is handy and there are a few restaurants nearby. A Circle K just opened a few doors away which is quite handy for all those travellers supplies.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

Staff were super helpful and friendly, Room was clean and well presented, located quite central and close to the markets, a great hair salon next door that does an amazing wash and blowdry really cheap. Buffet breakfast was wonderful with a great variety of food. Chefs are there cooking eggs to order which is wonderful. all in all a great experience.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Beverleychance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2018

This is a clean, friendly hotel. The reception staff were extremely friendly and helpful, even to the point of translating the menu for a local street food outlet and advising what we should expect to pay.
Breakfast was great. The chef cooked our eggs to our liking and nothing was too much trouble for him. The selection of foods varied each day but there was plenty to choose from.
The pricing of the hotel restaurant at dinner was a bit confusing. They seem to set a price in Vietnamese dong then convert it to American dollars then charge back to you at a higher price in Vietnamese dong. The food was good though.
I don't know if the location was ideal. It was pretty handy to some sights but seemed to be in the older part of the city.
The bed was very firm.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank N7468DVcarolp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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