My husband & I stayed 3 nights at the Art Hotel before going to Halong Bay & again for 1 night on our return from Sapa. The service we received was amazing. Our luggage was stored while we were away & again for 3 nights while we were in Sapa. We were offered towels for a shower prior to us leaving on the night train to Sapa, even though we weren't booked into the hotel on that day. We were always greeted by name & the staff were very friendly & efficient. We stayed in the city view room on both occasions & the room was fantastic. It was spotlessly clean & well appointed. Nothing was an effort for them, including arranging tickets to the Water Puppet show & transfers to the airport. Would definitely recommend the Art Hotel if you are planning a visit to Hanoi. Location was handy, as we were able to easilywalk to the lake, museums, citadel, mausoleum & water puppet show. Another nice touch - each night there was a "have a good night" message with 2 small pastries left beside our bed.
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less