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Silk Path Hotel
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Reviews (2,543)
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2,544 results
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1,740
686
97
16
5
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1,740
686
97
16
5
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All reviewsconcierge teambaopiano barold quartergreat hotelexecutive roomrecommend this hotelhalong baywalking distancefrench quartertravel agentbreakfast buffetexcellent locationcentral locationan upgradethe hustle and bustlestayed here for nights
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43 - 48 of 2,544 reviews
Reviewed 2 weeks ago via mobile

Location is excellent, a 5 minute walk to most places around the Old Quarter. The room was quiet small but very nice with a very clean bathroom. The staff were great and very welcoming, the service was great and anything I needed was available on request even I came back to hotel at 2AM. Many thanks to Vuong for all your help. Would certainly recommend this hotel.

Stayed: April 2018, travelled with friends
Thank Camille8486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 2 weeks ago

Dear Camille8486,

Many thanks for your kind feedback regarding your recent stay with us at Silk Path Hotel Hanoi.

We are delighted to know that you had a pleasant stay with us and you were satisfied with our central location, appointed room, as well as the service from our friendly staff. Our staff, particularly Vuong, will be so happy and encouraged by your remarks.

It would be our pleasure to host you at our hotel in the near future.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We stayed at the Silk Path for 4 nights as part of a tour of Vietnam. The Hotel is in a good location on the edge of the old town and whilst the traffic is frantic we were not troubled by any noise. The room was a little small but very clean and perfectly adequate for our needs. We ate in the restaurant on one night and were very happy with the quality of the service and food which was not expensive by european standards. Our abiding memory of the hotel will be the friendliness of all the staff!.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 2 weeks ago

Dear Neil P,

What a wonderful comment you took the time to post on TripAdvisor!

We would like to sincerely thank you for your feedback on our central location, the room, our restaurant, the food and the customer service. Your feedback will be shared with our whole team, as it will serve as our motivation to continue with our pursuit for excellence.

We are all looking forward to welcome you very soon at our property.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Thanks for everything, it was a very good stay in Silk Path Hotel. Thanks a lot for Hanh, Nghia and concierge Team! Everybody was very helpfull with as, we can recomend this stay and this hotel for everyone!

Stayed: April 2018, travelled as a couple
Thank Ráczné A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 2 weeks ago

Dear Ráczné A,

We would like to extend our gratitude for giving your time to share your experience at Silk Path Hotel Hanoi. Please rest assured that all your kind comments will certainly be delivered to all of our staff, especially Hanh, Nghia and the concierge team, as they will extremely happy and proud by your remarks.

Thank you for your wonderful review and we look forward to serving you in the near future.

Best regards,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Staff was really helpful and friendly, thanks to Ngoc Anh front desk. He showed us many places nearby to eat, drink, walking, shopping,.. For breakfast it was good, good string Vietnamese coffee. The room were a little small but everything fit and the equipment was state of the art. Really enjoyed our stay and would suggest this hotel to close friends and family. Thank you.

Stayed: April 2018, travelled with friends
Thank JordanCass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 2 weeks ago

Dear JordanCass,

Thank you for staying with us and for sharing your wonderful review regarding your experience at Silk Path Hotel Hanoi.

It is a delight to read that our helpful and friendly staff, breakfast, and the room fulfilled your needs and expectations. Our colleagues and staff, Ngoc Anh in particular, will be so encouraged by your warm words.

We sincerely look forward to your return soon.

Best regards,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This hotel is wonderful! Luxurious, but affordable. Great breakfast buffet. Staff very helpful when we had to hang around awhile after checkout in lobby. Highly recommend! Convenient to shopping, clean, comfortable.

Stayed: April 2018, travelled with family
Thank glp012849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 2 weeks ago

Dear glp012849,

Thank you for sharing a great review about your stay at Silk Path Hotel Hanoi with the TripAdvisor community.

It is a delight to read that the hotel itself, buffet breakfast, the services for our staff, and our central locationmet your expectations. Indeed, we want to bring value that is worth your money, and we are happy to know that you have felt so.

Thank you once again, and we look forward to your return in the future.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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