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Reviews (107)
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All reviewsstar customer servicegreat locationclean and comfortable roomsold quartergreat place to stay in hanoibig smilehalong bayloved this hotelexceptional servicehotel roomreception staffvery nice hotelamazing staffwithin walking distancehotel is locatedhanitracy
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Reviewed 5 April 2018 via mobile

Can’t recommend it highly enough. We were three friends staying in a large family room which was clean and comfortable. Staff are very friendly and helpful. A perfect place to stay. Would definitely stay again if back in Hanoi

Stayed: April 2018, travelled with friends
2  Thank ARM_123_abc_456_def
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Me and my wife stayed here twice either side of a halong bay cruise. The hotel was Fantastic! The staff were brilliant, very helpful in every way from looking after us to giving us advice about where to go in the great city of Hanoi. Great location in the famous old quarter of the unforgettable city. Would definitely stay again.

Stayed: April 2018, travelled as a couple
3  Thank MikeyHaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 April 2018 via mobile

We stayed in the balcony suite and it was excellent. The room was large, bright and clean. The location was also perfect. But what really excelled with this hotel is the customer service (in particular Hani who even looked after us once we were back in Hanoi after our initial stay). Will definitely stay again.

Stayed: April 2018, travelled as a couple
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Great location in the the Old Quarter close to many attractions and in the I middle of a really busy and interesting area. Exceptional service from all of the staff, Hani and Vivian in particular. Highly recommended!

Stayed: April 2018, travelled as a couple
3  Thank kanct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

If you need a hotel to be in Hanoi, you must go to Nova Luxury Hotel.

The location is the best to be near everything you need, The breakfast is delicious and the most important is the staff !! A friendly team ready to care of you.

  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
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4  Thank elizabethe284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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