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“Home away from home” 5 of 5 bubbles
Review of Hanoi Elegance Ruby

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Hanoi Elegance Ruby
Ranked #14 of 573 Hotels in Hanoi
Certificate of Excellence
cocoa beach, florida
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Home away from home”
5 of 5 bubbles Reviewed 9 March 2012

Our plans changed several times, so we were worried that our hotel would not have a driver at the airport for us. So when we arrived late in the evening at the Hanoi airport, we were thrilled to see our name on the Hanoi Elegance sign. The staff at the Ruby made us feel right at home, greeting us with a welcome drink and plenty of charm. The rooms are nicely appointed with comfortable beds. The bathrooms have everything you need. The breakfasts are delicious and cooked to order. The wifi is exceptional, and there is a computer in every room, if you don't bring yours. The rates are reasonable, and it's centrally located. The staff, however, is the reason we love the Ruby so much. They gave us great advice and managed to accommodate us when we returned from Halong Bay, even though that had not been our original itinerary. Hanoi Elegance Ruby is an oasis of calm in the middle of a bustling city.

Room Tip: The family rooms are especially large, so if you want to spread out, they are the best bet. The roo...
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank orchidpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,755 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (477)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

How do you spell great value for a wonderful hotel stay???? Hanoi Elegance Ruby Hotel!! My two sisters and I visited Hanoi this past February, 2012 and stayed at this hotel for two nights. It was our first visit to both Hanoi and Vietnam. From my first contact with the hotel by email, to the cheery send off to the airport at 6:30 a.m, the hotel staff exhibited the utmost in professionalism, helpfulness, and friendliness. They couldn't have made our stay more perfect! If people make the experience.....they have it in spades at the Hanoi Elegance Ruby hotel. The rooms are also excellent value for the money and the location is super.....centrally located in the Old Quarter of town. The staff is so on the ball that they were able to organize a half day city tour in just 60 minutes....with an excellent guide to boot!! Special kudos to Dzung Nguyen at the Travel Desk. We experienced a beautiful cruise on Halong Bay through his expertise and recommendations!

We would like to thank the staff at Hanoi Elegance Ruby. The warmth of the staff will remain with us in our cherished memories of Hanoi!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pvsmith551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

After a 40 day trip in South-East Asia by far the best hotel we stayed in was Ruby Elegance!
Ideal location, excellent service, nice rooms ! what else can you ask for?
Carlos Burundarena
Buenos Aires
Argentina

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carlos B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sapa, Vietnam
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 March 2012

We spent 3 nights in a twin room. At $US45 per night this was an absolute bargain! All staff were wonderful - attentive, friendly, fun but never overbearing, nothing was too much trouble! Welcome drink on arrival & straight into our rooms.

Twin room was smallish but very clean with laptop, bowl of fruit, flowers on the bed etc - nice touches. Also the option to have towels/sheets laundered or hang up to re-use, which i would much rather do, so nice to have the option!

Breakfast was great, usual options that you can order off the menu, & as much as you like. Staff didn't mind that i lingered over a few coffees while planning the day!

Location was great, walking distance to everything of interest. Reception changed AU dollars for us & ordered our taxi, with a reputable service, to the train station.

Highly recommend!

Room Tip: 2nd floor has a mezzanine area where people can sit while witing for transfer etc. this can get a l...
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  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mindymoo15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 6 March 2012

Of all the hotels we stayed in during our tour of Vietnam none came close to the service we received from the staff at the hotel. Even before we arrived they arranged our train tickets to Hue, could not do enough for us. On our return from Halong Bay, we had time to kill before our train departed. They had an area where we could relax, have a shower even made us coffee at no extra charge...

Simply they could not do enough for us .. Defiantly recommend 5 Star treatment..

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alanbishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Elegance Ruby

Property: Hanoi Elegance Ruby
Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
Price range (per night): ₹ 3,191 - ₹ 6,992
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Official Description (provided by the hotel):
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi

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