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Review Highlights
Highlight of the Vietnam Tour

Lovely end to our tour of Vietnam. The area is stunning. The cabins are fine. Everything you need... read more

Reviewed 10 November 2018
casnut
,
Nottingham
Best of Halong on Emeraude Classic Cruise

My Husband and I were on a 3 days 2 nights cruise on Emeraude. We had a wonderful time . We had a... read more

Reviewed 5 days ago
Footprints181296
,
Hanoi, Vietnam
via mobile
Read all 371 reviews
  
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Reviews (371)
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16 - 21 of 371 reviews
Reviewed 8 May 2018 via mobile

Spent one night on the Emmeraude and it was really lovely. Cabin was great with good facilities- shower was great although you need to remember to move the toilet roll as it will get wet - the room is a wet room! Meals on board were of great quality and plenty of it and the staff were friendly and welcoming. There were lots of activities on board and you could get involved or not - your choice. I liked that there were only 49 of us on board so there were lots of places to sit and take in the views. Definitely would recommend this lovely boat.

Date of experience: April 2018
1  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Julie,

You were lucky that we were not very busy during that day and that you enjoyed your space on the Emeraude while cruising. Furthermore, that you found the program convenient and not obliging.

Thank you very much for you recommendation.

All the best!

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Reviewed 29 April 2018

The staff were really helpful and friendly, especially Anne who greeted us on board. The rooms were small basic and clean. The restaurant food was super and catered for all tastes. The on board entertainment was very good. The bar staff were always available and obliging. Activities provided included massage (extra payment) , kayaking, island cave visits, pearl farm, squid fishing and tai chi in the morning. On board organisation was slick and efficient. Trips ashore were via a couple of the Emeraude's tenders with mandatory life jacket provided. A great way to wind down after 10 days intensive touring.

Date of experience: April 2018
1  Thank Chris Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Chris,

We are glad that we were a part of your tour in Vietnam and even more glad that you had a great time on the boat. The program seemed convenient to you considering your 10 days intensive touring prior to coming to Halong Bay.

It was a pleasure having you during our cruise and always happy to welcome you on board.

Thank you very much and safe travels!


Anne Sadang

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Reviewed 29 April 2018 via mobile

Just finished 2 days and one night on board the Emeraude Classic Cruise boat and we thoroughly enjoyed it. Food was great, the staff all very friendly and the views of course gorgeous. Only downside was that none of the loo's on board flushed properly and it was sad to see a lot of rubbish and pollution around the islands due to tourism. I would definitely recommend this cruise to anyone. The beds were comfy and the boat was clean.

Date of experience: April 2018
Thank Yasmin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Yasmin,

First of all, we are glad that you enjoyed your cruise on the Emeraude and were satisfied with the service and food. We are very sorry that the flushing system has brought you some inconveniences, just to let you know this problem is the main upgrade in our upcoming drydock next week and we hope to have a better system when we come back to the bay after 1 month.

Thank you very much for your review and recommendation.

All the best!

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Reviewed 29 April 2018 via mobile

The staff were very friendly and nice. They helped me take care of my baby (only 5 months old) a lot.
Food was delicious, room was clean.
What a special trip for us!

Date of experience: April 2018
1  Thank HienTruong2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Hien Truong,

Thank you very much for your review and we were more than happy to help your family's needs while you were on board the Emeraude.

We are glad that you a great cruise of Halong Bay.

Best regards!

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Reviewed 23 April 2018 via mobile

Our overnight cruise on the Emeraude was perfect in every way! The boat was beautifully restored with lots of wonderful character. Staff were polite and friendly and the food was outstanding. There were plenty of activities to keep all of us busy...caves, kayaking, cooking demonstrations and even squid fishing off the back of the boat! The Emeraude Being a steel-hulled boat made us feel very safe ... many of the boats you pass on the bay do not look so well maintained. Thanks to the staff and crew for a memorable cruise

Date of experience: April 2018
1  Thank Elisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Elisa,

Good to hear that your Halong Bay trip was a memorable one and we are glad to be a part of it. We appreciate your spending some time to give us a beautiful review about your cruise on the Emeraude. It was a pleasure having you on the cruise.

Safe travels!

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