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2 - 6 of 6 reviews
Reviewed 27 April 2011

Pro: Huge room.

Cons: Very noise, not from the road traffic but from the staff & guest screaming at each other between floors.
Breakfast only have 2 slices of toast and an omelette for each person.
Room are rundown and dirty (found roaches).
Staff are rude and unfriendly, Chased us out of the room at 11am.
no internet in room.

  • Stayed: April 2011, travelled as a couple
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6  Thank twl294265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2011

We arrived at this hotel with not very high expectations for the price, and sadly, we were proven correct. As we are about to check-in, we are almost immediately given a sales pitch for boat tours in Ha Long. We politely declined and were given our room key and after some delay, our passports too after all the photocopying!

The room was very large, but also, very dated. The hot water was a bit murky so caution is advised. Further, it became very noisy at night with guests running up and down the halls - no idea why!

When it came to breakfast, the staff were reluctant to serve anything. After a bit of a push, we were given two extremely oily fried eggs and toast - stone cold.

In general, the staff were very unwilling to help. As an example, the hotel offered wifi and had a spare computer, but we were denied access because it was not connected to the net?! Communication was a bit difficult as no one spoke English apart from the local tourism salesman, not really their fault, I know.

Perhaps it was just the time we went, but the town was also literally dead! We ended up staying 1 night out of the 3 planned. Hotels down the road looked a bit better, but I think staying in Halong City is only worthwhile for one or two nights at a push!

  • Stayed: March 2011
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3  Thank jazzyb88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014
Google Translation

Room Tip: Выбирайте номера на самом верхнем этаже, под крышей в башенках - там очень интересная планировка и шикарный балкон))
  • Stayed: November 2013, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2012
Google Translation

  • Stayed: November 2012, travelled as a couple
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    • Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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