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“Take care they don't book you with another operator”
Review of Laguna Tours

Laguna Tours
Ranked #143 of 526 Tours in Phuket
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Attraction details
Owner description: To make the most of your stay on Phuket, Laguna offers a full selection of tour options including scuba diving, snorkelling, game fishing, elephant trekking, adventure safaris, stage shows, city tours and much more. With a fleet of private luxury speedboats and top-of-the-line vans at our command, we offer our guests the opportunity to experience the same activities and destinations as offered by Phuket’s mainstream day trip operators, but we avoid the crowds.
Reviewed 8 July 2011

Laguna Tours probably do offer great trips around Phi Phi, however we had our booking forwarded by Laguna to another operator. I never thought a tour company would do this following a simple booking request to their website. Instead of getting the great small group, personalised experience touted on their pages and on Tripadvisor we were on a second-rate tour operated by Phuket Adventure Tours with 33 other people, and for the premium price quoted for the Laguna Tour. My partner and I felt cheated. A laguna representative explained that there was a weblink in the confirmation email to a page which outlined the tour. This was correct and looking back at the Laguna webpage, it is listed at the bottom of that page that the tour operator is Phuket Adventure. Noone would have noticed this. Most people would not even have clicked the weblink.
So my advice is best avoid or take great care in reading the finer details. There are hundreds of similar operations on Phuket.

3  Thank carvedouttawood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (124)
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"cultural tour"
in 4 reviews
"phi phi"
in 33 reviews
"phang nga"
in 7 reviews
"tour group"
in 3 reviews
"his knowledge"
in 2 reviews
in 27 reviews
in 49 reviews
in 17 reviews
in 10 reviews
in 3 reviews
in 3 reviews

102 - 106 of 124 reviews

Reviewed 22 April 2011

We opted for the full day speed boat Phi Phi trip and thoroughly enjoyed it. The pick up was prompt and the transfer to the Marina only approx 30 min. We have 2 young children (7 & 5) who were given perfectly sized life jackets and suitable snorkel gear, and with only one other family and one couple on board we had space and attention from the crew of 3. The picnic lunch was lovely and a joy to have it on Bamboo Island before the crowds arrived.

We never felt rushed to move on to the next stop and the crew were very attentive. More expensive than other trips perhaps (3400 baht but 15% off if you book on line) but we would much rather do this trip than squash on a boat with 30-40 other people as we saw elsewhere. The highlight of our holiday.

3  Thank scottandhayley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2011

booked a half day tour to Khai island with Laguna Tours, I must say everything was superb, everyone had fun at Khai Island though it was just a half day tour...fishes are just at shore which is great for young kids.

2  Thank gdc0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2011

Great trip. The guide Lek was funny and engaging. Nice small group of adults and children. Great speedboat ride to the islands. Snorkelling and beach walks. Dip in a sheltered lagoon. Diving off the boat. Lunch on an island beach and then speed boat ride home. All kids and some adults fast asleep on ride home which is testament to a fun packed day for all.

1  Thank BromleyRGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 March 2011

There are a number of tour operators who will give the same tour. This tour cost more than the rest but it was worth it. Numbers on the boat were around 12, drinks and a picnic lunch were included. I liked that the masks and snorkels were new and of good quality and anti-fogging spray was provided. We were also given a beach mat when we stopped on Bamboo Island for lunch. These extra details made the trip all the better. The crew also stopped over some amazing coral reefs and the snorkelling was magical.

1  Thank SweetpeaOlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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