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Reviewed 8 July 2018 via mobile

We stayed in this hotel from 27th June to 30th June. It was an absolutely amazing stay.Beautiful well maintained rooms with a nice swimming pool.To top this all is its staff.Chok, Naree,King and the rest are super hosts.We are vegetarians but they made sure that we enjoyed the breakfast and served us aloo parathas and puris apart from the regular breakfast.Loved the attention nd care from all of them.

Stayed: June 2018, travelled with family
1  Thank Swati G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCitrus, General Manager at Citrus Parc Pattaya Hotel by Compass Hospitality, responded to this reviewResponded 11 July 2018

Dear Swati G

We are thrill to read your wonderful review on TripAdvisor.com, thank you so much time render to provide your valuable feedback and for having chosen Citrus Parc Pattaya as a choice hotel.

We absolutely delightful to have met with your expectation on our property and hospitable service staff, your lovely endorsement pass on to our proud associates Chok, Naree, King, and the rest of the super host team, all of us are totally happy to learn of your appreciation and stay enjoyment meantime we are happy to go extra miles to ensure your conveniences and memorable stay.

We shall look forward to welcoming you back and be our special guests again.

Kind regards
Gan Bob SARAPUECH
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2018

There are not enough good things I can say about this hotel. The highlight was the service, everyone is polite, they greet you every single time. A request is expediated be it asking for a spoon or asking for high-speed internet. They just made me feel important throughout the 4 days I stayed with them. The staff, especially the two guys who manage the lobby are the stars, doesn't mean the rest are behind but they were the most we interacted.

To begin with, the value offered by Citrus Parc Pattaya Hotel by Compass Hospitality is unparalleled. I booked a suite room because its so cheap and came with a bath. The room is big, apart from the bed, there is a bathtub beside the bed, yes, the bathtub is in the room and not in the bathroom. If there is one thing that I was not happy about it is the fact that all three elements, the toilets, the shower and the bath are separated. So if you wanted to use the washroom you had to go to another partition and then return to the shower. If you are a couple, it gets even more complicated. If you think you should skip this aspect and it does not suit you, go for their regular rooms.

The room had two massive windows with great light and a wonderful view, I have attached a photograph of an evening view. The internet clocked in at 95MBS, yes, you heard that right, almost 100MB, if you find it slow, just ask them and they will get you an extender.

The pool was amazing, quiet and very aesthetic. The breakfast which is the most important part for me is just mind blowing and they are so eager to feed you right from the moment you walk into their restaurant. Although I am Indian, I do not eat Indian when I travel but we had a table of Indians ask for some Indian food and the chef came up, spoke to them and whipped up some lovely Indian breakfast items, where the hell does this happen? Guys who run the restaurant and who have trained the staff need to be proud of how they run this place.

Everything else was 5 star. About the location, this resides on a road leading up to Jomtien beach where there are a market and many other small shops, you can also visit the Pattaya tower for incredible views and some activities. Everything was, PERFECT!!

  • Stayed: May 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Jeevan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCitrus, General Manager at Citrus Parc Pattaya Hotel by Compass Hospitality, responded to this reviewResponded 11 July 2018

Dear Jeevan R

We cannot thank you enough for had taken the time to share your feedback and review on TripAdvisor review community, thank you for your lovely endorsement, We shared your review with our staff and they are deeply encouraged by your strong support, we are so happy to have been able to satisfied your stay with our facilities, ambience and particularly very proud to prepared some Indian delicacies to suit to your liking, and no doubt, we love to go extra miles to ensure that everyday must be a best day for everyone,
Guests like you make our jobs worthwhile.
We are appreciative of all guest review regardless of negative or positive, but when receive a glowing review such as yours, it makes our day and motivates all of us to serve even better with each passing day.

All of us shall look forward to the pleasure of being at your service again on next venture to Pattaya.

Kind regards
Gan Bob SARAPUECH
General Manager

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Reviewed 4 July 2018 via mobile

Highly recommended. One of the best i have stayed all over the world. Very friendly and helpful staff, serving with big hearts. Staff do multitasking too - restaurant staff entertaining children etc and balloon art. Restaurant food quality is good at reasonable prices. Rooms are very clean. GM rolled up his sleeves and helped where ever needed, even doing the noodles.

Stayed: June 2018, travelled with family
1  Thank jasontehbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCitrus, General Manager at Citrus Parc Pattaya Hotel by Compass Hospitality, responded to this reviewResponded 11 July 2018

Dear jasontehbe

Thank you so much for taken the time to share your stay experience and review on TripAdvisor.com,
We shared your lovely endorsement with the entire staff and they are absolutely happy to been able to satisfied your stay,
we are happy to lean that we were able makes your stay a fantastic one, thank you for your kind words on our operation mission we take a great pride to provide you our utmost care and delighted to go out of the way to ensure your memorable stay.

We shall look forward to welcoming you and be at your service again.

Kind regards
Gan Bob SARAPUECH
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

Great hotel with a nice pool, but the best is the Staff, from start to end, they are there for you!
The hotel restaurant serves really good and fresh thai food as well as some nice western food for the kids or for us older when you really feel the need for a big burger and some french fries.

Stayed: July 2018, travelled with family
1  Thank Mrsund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCitrus, General Manager at Citrus Parc Pattaya Hotel by Compass Hospitality, responded to this reviewResponded 11 July 2018

Dear Mrsund

We are happy to read your wonderful review and lovely endorsement on TripAdvisor Review
Thank you for taken the time to shared your stay experience and for having chosen Citrus Parc Pattaya as your choice hotel.

We shared your fantastic comments and feedback with the entire team and they are absolutely motivates and glad that you have receive a superb service and had an enjoyable stay.

We look forward to welcoming you and be at your service again.

Kind regards
Gan Bob SARAPUECH
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018 via mobile

Very nice stay, good food and very nice staff. By tuktuk you can reach main locations quickly. We would stay again here. The staff is helping for all arrangements. Pattaya Tower is in walking distance

Stayed: July 2018, travelled as a couple
Thank hborggreve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCitrus, General Manager at Citrus Parc Pattaya Hotel by Compass Hospitality, responded to this reviewResponded 4 July 2018

Dear hborggreve

Thank you so much for your lovely endorsement and feedback of your recent experienced on TripAdvisor Review, we are absolutely delighted to having you as our guests and highly appreciative for having chosen Citrus Parc Pattaya as your choice hotel.

We are glad to have been at your service and met with your expectation on food and beverage, as well as hospitable service provided by our entire teams, your glowing reviews truly makes our day.

Till we meet again.

Kind regards
Gan SARAPUECH
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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