I have stay at this hotel twice before covid and Once after and the hotel is still amazing. Location is great with lots of dining around, the hotel services are quick and very professional, the staff are very friendly and aa always asking about what you are doing and giving advice and recommendations. The top person at this hotel was Lyn for me always done for a chat if she wasn't busy and was very warm and welcoming, the ladys on the 24 floor pool are a close second. The pools are great, the bottom is good if you don't want to much direct sun. There was also a ice carving on Friday nights which if you haven't watched ice carving before I recommend.
Now for what has changed for the worse. That would be the food options available for breakfast, I understand that with covid there has to be some costs cut but with the hotel being back to 100% by my guessing things should be back to pre covid standards. I am not saying that the breakfast and food given out during the day isn't great, it just used to be amazing.
I would definitely come back a forth time in the future.