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Reviewed 12 March 2017

The hotel is located about five to ten minutes from the main tourist part of Pattaya. It is actually a group of several hotels set on very large and private grounds. As its name implies, the Beach Terrace Hotel is set in a five story building, terraced. Each room has a beautiful balcony with two lounge chairs and lovely green, yes green, tile. What is particularly nice is that there is a screen door so you can sleep with the sliding door wide open. The bathroom is one of the see though types so it makes the rooms seem very big and open. In addition to the bed, there is a nice seating area. Oddly enough, these rooms (building as Honeymoom Suites, for some reason, were less expensive that the Beach Hotel rooms, which are not as nice. Just an anomaly, I suspect. One small disadvantage is that there beach ends at a wall. There are steps to go down to the ocean, but that is not as nice as being able to walk in from the beach. It also makes the water a little rougher and deeper. Nevertheless, this is an excellent hotel.

Stayed: March 2017
1  Thank sandyfSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this reviewResponded 13 March 2017

Dear Valued Guest,

I would like to take this moment to express my gratitude to you for taking your time to extend such a wonderful review and it is highly appreciated by all of us here.

It is with utmost delight to hear your high regards for the resort and facilities provided especially of our rooms. The Management is very pleased that you appreciated it as they had carefully taken into consideration every aspect when working with a team professional designers to deliver what you have now experienced. The comfort our guests is of importance and glad to know that we have exceeded it.

On the subject of the beach, we place our guests’ safety and privacy as a primary priority to deter non-residents from entering our part of the beach so that our guests can enjoy the services and facility.

Once again, thank you very much indeed for your kind words and looking very much forward to having you back in the coming future.

Kind regards,

Prem Calais
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2017

The resort is beautiful, lots of flowers and greenery, very pleasing to stroll.
The honeymoon suite room is a good size, bathroom bath is great but vanity and shower older and very small, the balcony has two loungers with a superb view, the only negative is the bed....mattress is very hard like painfully hard, we travel often all over Asia and never had this problem, they tried to solve this by putting a foam top, it did help.
The restaurant we tried Breezeo, The Thai restaurant and Rossini were all great, a special mention to their seafood Saturday buffet, well worth the price it was fantastic.
The breakfast buffet was a bit disappointing. While the choice of food was great, in many occasions the food was cold.
We stayed 3 weeks and I enjoyed my stay, the only thing that did bother me was they cater to vacationers and convention people, when they do have those conventions almost every weekend, the resort gets taken over and I feel we become 2nd class citizen, like last weekend pools were closed for the day, our lounger the day before were taken out to another place to host an outside meal. Two weekends before they had a wedding with music until 2am.
In all we do prefer a quieter place.

Stayed: March 2017
Thank Evelyne l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this reviewResponded 7 March 2017

Dear Valued Guest,

Thank you for having chosen Royal Cliff Beach Terrace as your preferred accommodation in Pattaya and for taking the time to provide us with the valuable feedback.

First of all, I am glad to note that you enjoyed your stay along with your room with the beautiful sea-view, the hotel ambiance and our various dining options. Thank you for highlighting our Saturday Seafood BBQ at Larn Thong Restaurant. This has always been very popular with our guests as well as those living in Pattaya. However, I feel disheartened that when it came to breakfast, we failed to meet your expectations. Please be assured that we are constantly working on improving our service based on our guests’ feedback.

Most importantly, while I am pleased that you did enjoy your stay, I sincerely apologize for inconveniences and the noise disturbances you experienced during the events. While we do cater for large events but our aim is to make sure that every valuable guest gets a personal service. Please accept my apologies for falling short in this and for the unsatisfactory experiences you encountered but I hope you will allow us the opportunity of welcoming you back for a better Royal Cliff hospitality.

It was a pleasure to have you as our guest.

Warm regards,

Prem Calais
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017 via mobile

This is our second time at the Royal Cliff Beach Terrace hotel.

While it's a bit secluded, it's part of a huge complex with multiple restaurants.

The best part is the view and the multiple pools
within the property.

My favourite place to stay in Pattaya

Stayed: February 2017, travelled as a couple
1  Thank Jason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this reviewResponded 22 February 2017

Dear Valued Guest,

I am elated to hear that you have chosen to stay with us again during your last visit to Pattaya and thank you so much for sharing your Royal Cliff experience to fellow travelers.

It is fantastic to read that you had a wonderful stay and that we are your preferred place. We are very lucky to have such a wonderful location with breathtaking view from every room. Hopefully, it won’t be too long before you come back to Pattaya as we would love to welcome you back again.

It was a pleasure to have you as our guest.

Warm regards,

Prem Calais
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017 via mobile

It's real 5 star hotel. There are no any minuses. Everything is on high level: rooms, staff, territory, beach, food, drinks, wi-fi. The view from our room was amazing. You could enjoy sunrise and sunset on very comfortable sun beds right on your balcony!

Stayed: January 2017, travelled as a couple
1  Thank Ольга П
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this reviewResponded 2 February 2017

Dear Valued Guest,

We thank you immensely for taking the time to share your experience with us and to the other TripAdvisor readers. We appreciate your incredibly kind words.

It was a real pleasure to read your review and to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion.

Your gracious comments and praises about our resort have been shared with our associates. Your kind words are very motivating for the team and will help us in continuing to strive for excellence in everything we do.

I would like to use this opportunity to thank you again for the encouraging feedback. We hope it won’t be too long before you visit us again! In the meantime, please stay
connected with us on Facebook or follow us on Instagram. You can also check out our special offers on our website.

It was a pleasure to have you as our guest!

With kind regards from the entire team,

Prem Calais
General Manager

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Reviewed 25 January 2017 via mobile

We have visited this place recently and were very happy during our stay. Place is bit secluded from hustle and bustle of Pattaya, which is good if you are looking for a quality rest. Beach front was nice too, but there is no easy way to the water since it's quite rocky and steep, not very well suited for small kids. Good to have your own transportation as well, since it's not easy to fetch taxi on a street and the ones available at the hotels front gate are charging premium for their services.

Stayed: January 2017, travelled as a couple
1  Thank Mr_Nobody_1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal_Cliff_Hotels, General Manager at Royal Cliff Beach Terrace, responded to this reviewResponded 30 January 2017

Dear Valued Guest,

Thank you very much for choosing Royal Cliff Beach Terrace as your preferred hotel during your recent visit to Pattaya. We greatly appreciate you taking the time to share your experience with fellow travelers.

My team and I are delighted to hear that you enjoyed your stay with us. I completely agree with you that our location is an absolute asset. The tranquil ambiance provides a very peaceful rest which majority of our guests seek and only a short drive from the town centre.

Most of the taxis in the areas charge a fair price but some may try to take advantage. Anyway we have spoken with local authority and the taxi company to ask them to offer a fair price.

Thank you once again for staying with us and we look forward to welcoming you back again.

It was a pleasure to have you as our guest.

With kind regards from the entire team,

Prem Calais
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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