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Reviewed 8 December 2017

I used to stay here when I was a kid (more than 20 years ago). During that time, this hotel was a very luxurious and prominent one with great service and location. This time round I have tried to stay here and found out that their hotel condition is still good and well-maintained. Air con is execellent and room quality is comfortable. However, breakfast is not very impressive compared with other 5* hotel in same area. However, faciliteis in the hotel are quite complete and room rate is not too expensive so more or less, it's quite a good choice if you wish to stay in Pattaya.

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd
1  Thank Sukit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DusitPTY, General Manager at Dusit Thani Pattaya, responded to this reviewResponded 9 December 2017

Dear Sukit P,

Thank you for visiting us again after 20 years and also for your time in posting this review. We are glad that you enjoyed your stay and everything was to your expectations except breakfast. For us to improve further, it would be great if you could tell us what you like to see added into our buffet. We try our utmost best to have a variety of items as we cater for a large mix of nationalities.

Together with my team, I look forward to welcome you back when you next visit Pattaya.

With kind regards,

Neoh Kean Boon
General Manager

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Reviewed 7 December 2017

Nice Classic Hotel even 30 years old , They are not welcome for child . The Staff blame my 5 years old daughter about her shoes sound is too loud in the club Room , No available desk when Happy Hour in the Club Room .

Room Tip: If you have kids , dont come here ,by the waychoose pattaya bay view is better
  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank paswat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DusitPTY, General Manager at Dusit Thani Pattaya, responded to this reviewResponded 8 December 2017

Dear paswat,

Many thanks for your review and feedback. We are glad that you overall enjoyed your stay with us. Happy to know that our welcome was warm and we are a nice place for vacation.

i believe there is a misunderstanding about children not being welcomed. We are a family & children friendly resort and even have a kid's corner by our Chaba pool. It is just that at the Club Lounge area, in consideration and respect for other guests, we advise everyone to keep noise to the minimum. I'm sorry if this was not properly explained to you by our team at Club Lounge.

I take note of all the points raised and will surely look into them for improvement.

We look forward to your next visit.

With kind regards,

Neoh Kean Boon
General Manager

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Reviewed 7 December 2017 via mobile

The place is outstanding: the only hotel which hasn‘t the Beach Road in front but next door (really a door). Best thai friendly service and a nice pool-garden scenario. Oldie but goldie. I don‘t believe that any other hotel in Pattaya matches that price for what it offers

Stayed: November 2017, travelled as a couple
Thank masmiguelDusseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DusitPTY, General Manager at Dusit Thani Pattaya, responded to this reviewResponded 8 December 2017

Dear masmiguelDusseldorf,

Thank you for such a marvellous review. Nothing pleases us more than knowing that our guests had enjoyable time staying with us. I take note of your sincere appreciation on the staff exceptional service. It is certainly our pleasure to be part of your Pattaya memories and thank you again for choosing to stay with us.

We look forward to welcoming you back soon.

With kind regards,

Neoh Kean Boon
General Manager

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Reviewed 6 December 2017

The staffs at the hotel are great, smile and also have full heart to service us, room also clean and quiet, large swimming pool and fitness at this hotel, food at the hotel restaurant also great !!, can't wait for the next time to stay at this hotel !!!

  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sjnote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DusitPTY, General Manager at Dusit Thani Pattaya, responded to this reviewResponded 8 December 2017

Dear Sjnote,

Thank you so much for your review. It is certainly pleasing to know that we have met with your expectations. Thank you for your kind words on our staff and I am very proud of having them as part of my team. Your compliments will be conveyed to the staff and they will surely be thrilled to learn that their efforts are appreciated.

Again, thank you for choosing to stay with us and we cannot wait to welcome you back.

With kind regards,

Neoh Kean Boon
General Manager

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Reviewed 5 December 2017

Nice Hotel, ideal location for a stay on the Beach and several attractions are around in a walk-able distance. Service and food quality/taste is very good over all. Staff were courteous and provided excellent service.

Room Tip: Select Sea View Rooms
  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
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Thank Srinivas777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DusitPTY, General Manager at Dusit Thani Pattaya, responded to this reviewResponded 6 December 2017

Dear Srinivas777,

Very happy to hear of your great holiday with us. Your kind endorsement on excellent location, facilities, staff and services of our resort is highly appreciated. We look forward to having you back again soon when you next visit Pattaya.

With kind regards,

Neoh Kean Boon
General Manager

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