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1 - 6 of 2,037 reviews
Reviewed 9 April 2022

Hello . I always stay in this hotel because the rooms and bathrooms are very clean. The reception staff are very helpful and kind to the customers. As for the breakfast, it is excellent. The location of the hotel is very excellent, everything you want is just steps away from the hotel except for walking Street, which is far from the hotel. I want to thanks all the managers of the hotel and there staff for there help to customers. safe trip for all . Ali Alkhuder from Kuwait .

my foverait hotel

Room tip: room sea view
Date of stay: March 2022
    • Location
    • Cleanliness
    • Service
1  Thank ali a
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramida Tananawaphat, Owner at Holiday Inn Pattaya, an IHG Hotel, responded to this reviewResponded 14 April 2022

Dear ali a,

Thank you so much for your time providing us your experience during your recently stay with us at Holiday Inn Pattaya.

We are delight to know that you have a pleasant stay with us, particularly you enjoyed with the services from our staffs, cleanliness of the room and breakfast.

Thank you for choosing to stay with us and we look forward to welcoming you back to Holiday Inn Pattaya soon.

Kind regards,

Kriangkrai Sangsuwan
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2022

We had dinner at Terrazzo Restaurant on Friday night, we had the seafood barbecue, great food, the live musicians played nice music and kept it quiet enough to have a conversation, It’s located beach side, 2 for 1 drinks before 7pm

Date of stay: February 2022
    • Value
    • Location
    • Service
2  Thank Keith B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramida Tananawaphat, Owner at Holiday Inn Pattaya, an IHG Hotel, responded to this reviewResponded 1 March 2022

Dear yuervtttt,

Thank you very much for your time writing us this lovely feedback regarding our Terrazzo Restaurant. We delight to know that you enjoyed with our Seafood Barbecue, Music and the atmosphere of our restaurant.

Thank you once again for dining with us and we look forward to welcoming you back to Terrazzo and Holiday Inn Pattaya once again in the near future.

Kind regards,

Kriangkrai Sangsuwan
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2022 via mobile

Spent a couple of nights in Pattaya, stepping away from the hustle and bustle of Bangkok.

Though not the most fancy resort, this would probably still be the best hotel among the entire Pattaya. Walking distance to most landmarks. Easy access to the beach right across the street.

There was some problems during check-in with Agoda, no fault of Holiday Inn. But concierge handled it patiently and pleasantly.

Swimming pool is not huge but I still enjoyed it a lot. Can also just bring a book and lay back by the poolside. There is happy hour special in the afternoon.

The first day morning breakfast only offered order by the a la cart menu. The 2nd day, back to buffet breakfast. Both were equally nice. The waitresses were extremely friendly and could even remember my drink order the next day (I was there for just 2 days).

Room tip: Sea view room, upper floor
Date of stay: February 2022
Trip type: Travelled as a couple
2  Thank dougs007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramida Tananawaphat, Owner at Holiday Inn Pattaya, an IHG Hotel, responded to this reviewResponded 15 February 2022

Dear dougs007,


Thank you very much for your time sharing us your experience during your recently stay with us at Holiday Inn Pattaya.

We are delight to know that you have a pleasant stay with us, particularly you enjoyed with the friendliness service from our staff, hotel facilities and hotel location.

We appreciated the word you mentioned " the best hotel among the entire Pattaya". Guest compliment is something that our staff take great pride in and motivate us to carry on a great service for our guests.

Thank you once again for choosing to stay with us and we look forward to welcoming you back to Holiday Inn Pattaya in the near future.

Kind regards,

Kriangkrai Sangsuwan
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2022

We were on a room on the south side 18th floor. It is impossible to stay seat for a moment on our balcony with the terrible NOISY outside air conditioning system. Impossible to keep the door open for us who cannot tolerate the air conditioning in our room because of that noise who is constant 24/7.
Awful stay.
D. Simon

Room tip: Not a room on the south side.
Date of stay: November 2021
    • Rooms
    • Service
Thank gilbol2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramida Tananawaphat, Owner at Holiday Inn Pattaya, an IHG Hotel, responded to this reviewResponded 7 January 2022

Dear gilbol2022,

Thank you so much for your time sharing us your experience during your recently stay with us.

I would like to start by apologizing to you for the inconveniences you faced during your stay regarding the air conditioning.

Please accept my sincere apology for the inconvenience caused, I know this doesn't fix the issue however I am very sorry that it occurred.

We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.

We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments and we look forward to welcoming you back in the near future.

Kind regards,

Kriangkrai Sangsuwan
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2021 via mobile

For 4 star hotel the place is fantastic. The room was clean, the staff was nice and efficient, they know what they are doing and I mean All of them from security guard to any. The breakfast was beyond my expectations with real pancakes! The seafood dinner buffet was great especially if you find good deals. The hotel is well suited with family or business traveller not so much with couples I would say. The location is nice. So much crowd but can you blame them?

Date of stay: December 2021
Trip type: Travelled with family
2  Thank honoiuiu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ramida Tananawaphat, Owner at Holiday Inn Pattaya, an IHG Hotel, responded to this reviewResponded 21 December 2021

Dear honoiuiu,

First of all, we would like to thank you you for sharing your experience during your recently stay with us at Holiday Inn Pattaya.

We are delight to know that you have a pleasant stay with us, especially you enjoyed with the cleanliness of the room, services from our staff, breakfast and our seafood dinner.

Thank you once again for choosing to stay with us and we look forward to welcoming you back to Holiday Inn Pattaya soon.

Kind regards,

Kriangkrai Sangsuwan
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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