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Reviewed 16 March 2020

This hotel is gread location near by shopping mall so many restaurants there.
Staff is frienly especially duty manager thank you for your warm welcome always take care of us.Breakfast it ratger not ok.
The room is huge and clean hotel was very quiet.

Date of stay: March 2020
Trip type: Travelled with friends
Thank Sergey6788
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandPalazzoHotel1, Guest Relations Officer at Grand Palazzo Hotel, responded to this reviewResponded 24 March 2020

Dear Valued Guest,

Thank you for staying with us at Grand Palazzo hotel Pattaya. Your time and feedback is very important to us. I am so happy to hear that you loved your stay with us! I do apologize for your initial experience with breakfast, and we look forward to seeing you again.

Best Regards,
Lalana
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020

This was my second time staying with my wife. The hotel and all the staff were amazing yet again. The breakfast was so delicious and the location is perfect. We could easily walk to the beach without having to deal with the craziness of the beach. Terminal 21 is across the street, and there are other good restaurants and shopping areas close by. This is also the most comfortable bed I’ve stayed in throughout my five pus years in Thailand.

Date of stay: February 2020
Trip type: Travelled with family
Thank Tom C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandPalazzoHotel2, Manager at Grand Palazzo Hotel, responded to this reviewResponded 8 March 2020

Dear Mr.Tom C

Thank you for sharing your appreciation regarding your most recent stay with us.
We always endeavor to ensure our guests have a memorable experience with us, and reading your recommendation is a great reward.
I took great pleasure in sharing your comments on the quality of service to our dedicated team.
We are looking forward to welcoming you back

Warmest Regards
Pailin K.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2020 via mobile

This was our first time staying with Grand Palazzo Pattaya .Everyone super friendly ,especially duty manager, Lalana and Cartoon. The pool is good, Located close to shopping mall, Gread for family and reasonable price.

Date of stay: March 2020
Trip type: Travelled with family
Thank Vallinaicey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandPalazzoHotel2, Manager at Grand Palazzo Hotel, responded to this reviewResponded 8 March 2020

Dear Valued Guest,

It was our great pleasure to be your accommodation in Pattaya. We are glad to know that you had a wonderful stay. Guest satisfaction is our top priority, and we strive to make each and every guest feel comfortable while staying with us. Your kind words are very much appreciated and are truly an encouragement for our whole team. Once again, our most sincere thanks for your feedback. We hope to welcome you back soon.

Warmest Regards
Pailin K.

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Reviewed 30 January 2020 via mobile

Very nice stay in this hotel, massive place and the rooms are the biggest I've ever stayed in!!! Great friendly staff lovely decor was well worth the money ...... one downside the pool was in the shade all day but all around great stay

Date of stay: January 2020
Trip type: Travelled on business
8  Thank conregan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandPalazzoHotel1, Guest Relations Officer at Grand Palazzo Hotel, responded to this reviewResponded 24 February 2020

Dear Valued Guest,

Thank you for staying with us at Grand Palazzo hotel Pattaya.Your feedback is important to our team. I am so happy to hear that your overall stay with us was great, and that the service was great as well as the room. I hope you were able to enjoy all the amenities our property has to offer, We look forward to seeing you again and please continue to travel safely.

Best Regards,
Lalana
Guest Relations Officer

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Reviewed 28 January 2020

Thank you so much Duty manager for delighting our stay always be with respectful she take care of us and fixed us a problems.We stay on 17 floor 2 bed room family our room great with view. Hotel location it 15 min walk not to far convenience with shuttle service.
Breakfast was good but staff there not taking care enough.

Date of stay: January 2020
Trip type: Travelled with family
Thank frank19081111113435
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandPalazzoHotel1, Guest Relations Officer at Grand Palazzo Hotel, responded to this reviewResponded 24 February 2020

Dear Valued Guest,

Thank you for choosing Grand Palazzo hotel Pattaya. Your feedback is greatly appreciated. I'm pleased to hear that you had a great stay with us. I am also happy to hear that your stay with us was comfortable, clean a great value. As a team we strive daily to ensure each guest has a wonderful stay. We look forward to seeing you soon. Safe travels.

Best Regards,
Lalana
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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