We got a good deal promotion of the mini suite seaview room, 3 days and 2 night including breakfast for 3 persons, free coupons for water park and amusement park.
Rooms are big, good view, no non-smoking floor.
Better stay in the room, watching TV and looking to the sea and get a fresh air from your balcony.
The water park is ok, but the sliders were old. Lifeguards are on duty.
Many machines in amusement park are closed. The roller coaster and the monorail train look old and seem to be dangerous.
Beach is dirty and the way to the beach is on construction.
Breakfast and Buffet on the tower are low quality with poor management.

Due to My mom bought voucher from event and required to book on 21-22 july 2018.

Since I was calling to the hotel to book and use voucher.

second time I called to confirm the room on 21 july at 5pm.

i checked in to the hotel and get the room 1404. The front team called back and said u have to pay surcharge 200 baht per room due to use on sat-sun.

First problem,It was fine and I could afford it but reservation team should tell us since first time that I called to book the hotel.

Second problem, The water in bathtub is very yellow.

I called back to the front team, I would like to change the room so we got new room 1418.

I was okay with quick responsibility with the front team.

But i was not okay with the reservation team, they should provide all the conditions since I called u to book this hotel.

By the way, I hope u could fix these problems and I would like to come back again if u can do it better.

For a family this would be a good choice as it is away from main city and has all the needs around the hotel. Rooms are very good and the hotel has lot of entertainment / activities for kids. The front desk staff as well as breakfast (Vegetarian) were not great.