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“Value for Money - Bad Service” 3 of 5 bubbles
Review of Ibis Pattaya

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Ibis Pattaya
Ranked #37 of 430 Hotels in Pattaya
Certificate of Excellence
Mumbai, India
Level Contributor
416 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Value for Money - Bad Service”
3 of 5 bubbles Reviewed 20 May 2012

This hotel is very close to the Pattaya Beach and walking distance to Alcazar.

Good value for money as the rooms are clean.

We however did not like the service quality as the hotel was crowded and way too less people to service you. There was a lot of chaos at the reception with waiting time exceeding 10 mins. We had to also carry our baggage ourselves.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MumbaiPradeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at Ibis Pattaya, responded to this review, 28 May 2012
Thank you for your comments and highlighting our great value for money which is one of our great offers that we provide to our guests :)

We apologise for any inconvenience at the check-in and we will try to manage the traffic there for a smoother service for our guest.

Please note that to maintain the great price, the self-service and neccessary facilities are applied at any ibis hotel as the standard. We thank you for your understanding and kind co-operation :)

We look forward to welcoming you again soon at ibis Pattaya and any ibis hotels in Thailand!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,189 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Nagpur, India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 May 2012

The hotel is very neat and clean place to stay. The cafe " Taste " is very good and offers good choice of food. Breakfast is excellent.

The highlight is the location , just next door to Tiffany Show and very near to Alkazar Show. The beach is very near and has many restaurants offering variety of food.

The staff is very good in offering any help you need , they always answer any question you ask.
Special mention of Mr. Prem and Mr. O , they were very helpful.

Room Tip: Choose a pool side room. It has good view of the pool and some view of sea.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sanjay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at Ibis Pattaya, responded to this review, 28 May 2012
Thank you for your review!
We are happy that you liked our hotel, restaurant, location and our friendly staff :) We will share your comments with our team for encouragement! All ibis hotels aim at providing great services, great location at best value and we however hope you would enjoy your trip in Thailand, and will come back to visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 17 May 2012

The hotel and room were very clean, staff polite and helpful, we had a room overlooking the ocean that was very nice. The room was small but for the price very good as we didn't want to spend too much time in the hotel as there is too much to do elsewhere so this was not a problem. A little quiet nearby , there are a few bars all together just opposite which were fine. Also for 10bt a songthaew ride takes you to all the hussle and bustle of the main bars and walking street. I would stay here again next time if we came back to Pattaya

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blackpudlian63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Pascal B, Manager at Ibis Pattaya, responded to this review, 9 May 2013
Dear Blackpudlian63

Thank you for your great review!

It is nice to see that you have enjoyed your stay in Pattaya.

We would be very happy to welcome you back during your next trip.

Kind regards


Jean Pascal Bernet, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

Stayed from 24th April, 2012 to 26th April, 2012.
I am rating it as 4.5 keeping in mind that this one of the best 3 star hotels I have stayed in.
Here are my points:
1.Great exteriors and interiors.
2.Never faced any issues for which had to reach out to the staff. All I can say is that they were polite and seemed happy to help.
3.Room - It was perfect for a 3 star hotel. Neat and clean. Bathroom was good but missed a bath tub.
(Had read some past reviews saying the rooms are small. I do not agree with them. The rooms may be not big but they can't be called small by any means. I had no issues with my luggage and walking around the room).
4.Location - Great location for me personally. 10 mins walk to the beach, Alcazar and Tiffany shows. Good Indian restaurants around the hotel. A bowling place next to the hotel if you like throwing some balls.
5.Delicious buffet breakfast. Lots of varieties to choose from. One of the best buffet breakfasts I have had.
6.I would say me and my wife thoroughly enjoyed staying at IBIS Pattaya. It was a great experience and truly worth for money. No complaints. Totally satisfied.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shriek_215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at Ibis Pattaya, responded to this review, 28 May 2012
Thank you for your compliments on all services in our hotel as well as highlighting on great value for money.

We are happy that you had a pleasant and memorable stay with us. We will surely pass your compliments to our team for encouragement! :)

We hope to welcome you again in the soon future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 9 May 2012

its a decent hotel for the price they charge...not very close to the walking street but you can get into the main road by taking a short cut via the holiday inn hotel..rooms are small and basic. no smoking rooms available.swimming pool is fine...they dont have a concierge...we took our own bags to and fro from the room.
if u r on a budget...choose this hotel

Room Tip: ask for swimming pool facing rooms..
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TJaroonteeravanitch, Manager at Ibis Pattaya, responded to this review, 28 May 2012
Thank you for your nice review on our TripAdvisor profile!

We are glad that you liked our hotel in many ways. ibis is Europe's leading economy hotel brand for that reason our hotels follow an international standard offering a great stay at an affordable price.

We look forward to welcoming you again soon at ibis Pattaya!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Pattaya

Property: Ibis Pattaya
Address: 463/79 Moo 9 Pattaya Second Road | Nhongprue, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 430 Hotels in Pattaya
Price range (per night): ₹ 2,450 - ₹ 4,764
Hotel Class:3 star — Ibis Pattaya 3*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of the action, Ibis Pattaya provides a welcomed break in the city that rarely sleeps. Steps away from Pattaya Beach, the hotel fuses together a relaxing tropical seaside holiday and a vibrant city life. A place where guests can happily retire to after a whole day out. Warm smiles at the reception 24/7. Snacks and drinks at any time, day or night. Breakfast from 4 am to noon. 254 Comfy rooms with Wi-Fi Internet access. ... more   less 
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