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Amari Nova Suites Pattaya
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Reviews (637)
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All reviewswashing machinerooftop poolcorner suitefully equipped kitchencooking facilitiesirish publiving areafridge freezershuttle servicebig cshuttle buswalking streethome away from homemain roadbeach roadfamily martrooms are large
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Reviewed 5 April 2018

I'm currently staying in this hotel. My initial review is I'm really happy with everything. The room is nice and large. The bed is very comfortable. There's a washing machine fridge freezer. The shower is very good, everything works fine. The air con could have been better located but just a slight criticism. It works fine. Only thing missing is my PS4. Staff are very friendly. I'm happy i paid a little more to stay here. Well worth it. Will return very soon.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank paullufc2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rattana T, Manager, Rooms at Amari Nova Suites Pattaya, responded to this reviewResponded 8 April 2018

Dear Mr Paulluf,

Greeting From Amari Nova Suites Pattaya,
Thank you for taking the time to tell us about you stay at the Amai Nova Suites Pattaya.
It was indeed pleasure to lean that you thoroughly enjoyed your stay with us.

Your kind compliments have been passed on to my follow team members.

Thank you again for sharing your experience. We looking forward to pleasure welcoming you back in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

We stayed in a two bedroom accommodation with lounge kitchen facilities , washing machine, it was comfortable and a nice little restaurant just 2 minute walk also a Irish pub that serves really nice food and drinks. would recommend thank you for lovely stay :)



Stayed: December 2017
1  Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rattana T, Manager,Rooms at Amari Nova Suites Pattaya, responded to this reviewResponded 8 April 2018

Dear Mr Debra,

Greeting From Amari Nova Suites Pattaya,
Thank you very much for sharing your experience of your stay with us.

We are very happy to hear that you enjoy of stay with us.

We looking to welcome you back in the near future.

Best Regards,
Mrs Rattana Taisin
Manager, Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

The apartment was a good place... everything was near to it like 7 ELEVEN , taxistands and one indian restaurant with delicious food plus the hotel management is Preety good so you can go for this property of amari ... as my stay was Preety comfortable..

Stayed: March 2018, travelled with friends
Thank Rahul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rattana T, Manager, Rooms at Amari Nova Suites Pattaya, responded to this reviewResponded 5 April 2018

Dear Mr Rahul,

Greeting from Amari Nova Suites Pattaya,

Thank you very much for sharing your experience of stay with us.
We are very happy to hear that you enjoy your stay.

We looking to welcome you back in the near future.

Best Regards,
Mrs Rattana Taisin
Manager, Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

It was a nice apartment perfect for 3 of us hubby me n 3 year old. They even hv tuk tuk service to central festival pattaya .timing is at the reception.
Only the bed gave me a back ache.
Also phone was kept carefully once when we left it in lobby by mistake.

Stayed: February 2018, travelled with family
Thank Pooja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rattana T, Manager, Rooms at Amari Nova Suites Pattaya, responded to this reviewResponded 22 March 2018

Dear Mr Pooja S.

Greeting From Amari Nova Suites Pattaya,

Thank you very much for sharing your experience at Amari Nova Suites.
We are very happy to hearing that your enjoy for stay with us.
Your comment about the bed we have topper to set up on top of the bed just request with reception for provide.

If your forget some thing in the lobby or reception don't worry we are keep for you, Please contact with reception for get it back.

We are waiting to welcome you back again in the near future

Best Regards,
Mrs Rattana Taisin
Manager, Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2018 via mobile

I have officially found the worst Amari franchise ever!I have stayed at a lot of Amaris in the past and have loved each of them,but this has by far been the worst ever.
Firstly the pictures on websites are not what u see.Fair enough its an old hotel needs maintenance im content with that.
The moment we arrived after 10 hours of travelling all excited to reach pattaya ,as soon as we checked in the receptionist (unfortunately i don"t know her name) was so rude and blunt saying dont break anythng in room or you will have to pay,what kind of welcome is that.
We have never been told that by any hotel and we are not kids. (Early 30s couple)
Room was definitely huge but oldish.
The next day we arranged laundry to be picked up by a local laundry service who asked us to leave the laundry and money at reception so they could pick up without us having to wait around,again told bluntly by same receptionist that no" they cannot" keep our money to give to laundry pickup,again which hotel doesnt.
Since our room had a huge kitchen we wanted to cook noodles one night and there were no soup bowls in room ,called reception and asked if kitchen could lend us 2 bowls ,again told cannot!
Why have huge kitchens when you cannot provide freaken bowls.
We are stil here and absolutely regretting choosing this Amari other then Amari ocean Amari residences,we have stayed at both and they are awesome.
They wouldn't even let us transfer between hotel chains.
Nova you're the worst Amari .


Stayed: February 2018, travelled as a couple
2  Thank Shaheen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rattana T, Manager at Amari Nova Suites Pattaya, responded to this reviewResponded 27 February 2018

Dear Mr Shaheen,

Greeting From Amari Nova Suites Pattaya,

Thank you for sharing your experience our stay at Amari Nova Suites Pattaya.
I am disappointed to hear that your experience did not meet your expectations.
We strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I hope that you will accept our apology.

Please rest assured that the comment you have raised are taking the appropriate measures to address the problem and prevent future occurrence.

Thank you again for sharing your experience.
We look forward to the pleasure of welcoming you back in the near future.

Best Regards
Ms Rattana Taisin
Manager, Rooms



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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