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“LOVELY TRADITIONAL HOTEL”
5 of 5 bubbles Review of De Naga Hotel

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De Naga Hotel
Ranked #30 of 375 Hotels in Chiang Mai
Certificate of Excellence
Port Macquarie, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“LOVELY TRADITIONAL HOTEL”
Reviewed 6 March 2012

we stayed at the De Naga during February 2012. We have friends living in Chiang Mai who were plesently surprised by its location, facilities and lovely rooms. We had booked via Expedia for 2 rooms for 4 adults for 6 nights. When we arrived our rooms were not ready so we had one room upgraded which was lovely. We had booked for rooms on the 4th floor (which is the top floor) and they were perfect.......the upgraded room had a bath/shower but our room, which was next door had a beautiful large shower........great. The included breakfast was really good..........eggs cooked as you required....reception staff very helpful although I found it a little amazing when asked if I could send a Fax to Australia they said that they could only send faxes within THAILAND.....with todays technology why would this be so. We had free WIFI which we used, didnt have a meal there except for breakfast, but generally the hotel has just the BEST location, and if you love traditional Thai decor, its a truly lovely stay. We will come back in future years and will stay there again. Location just across the road from the Moat and near to everything is just PERFECT.

Room Tip: Ask for a room on the top floor, which is the 4th floor, there are no views to speak of but at least...
See more room tips
  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHANDARI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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937 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bern, Switzerland
Level Contributor
128 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 28 February 2012

We spent more than a week in this beautiful hotel in Chiang Mai. The Rooms are gorgeous, the whole buildung is beautifully built. The breakfast buffet is good and offers a lot of different dishes you can choose from. The Location is situated in the Old City of Chiang Mai, which is by far better than staying close to the Night Market with it's horrible Red-Light-District.
The only complaints we had were concerning the air conditioning and the showers. The air conditioning of two of the rooms we stayed in broke down. Before placing us in the 305 after the air conditioning in 408 broke down they tried to put us in the qualitatively inferior room 301, which was close to the entrance of the hotel, where the cars drive in and out in the morning, so we complained and became the better Room 305 until the air condition broke down again. For the last night we stayed in Room 316, which apparently was an upgrade, which really consisted only of an additional Couch. The showers worked differently in every room: to stop the shower in 408 you had to turn both hot and cold water levers towards the inside, in 305 both levers towards the outside and in 316 both levers towards the left side. And in 305 the shower broke down once too and we couldn't stop the water at all anymore until they fixed it.
Another disappointment was, that the hotel's laundry service was not able to wash our clothes as described in our washing instructions for handling our special trecking garments. But at least they informed us beforehand instead of throwing everything in one machine with bleach and softener etc. The staff is very friendly and helpful.
There are plenty of good Massage Services close by, like the Thai Massage Conservation Club (blind people who learned traditional Thai Massage at the Wat Pho) in 9 Ratdamri Rd. or the Naruncha just around the Corner (130/1 Ratchapakinai Rd., ask for "Aree" if you want a strong, but excellent Thai back and shoulder massage).
We checked out several restaurants close by which were quite good (the "Aroon Rai" in 45 Kochasara Rd. and the "Huen Phen" in 112 Ratchamankha Rd.) but ate dinner most of the time in the excellent streetfood-Restaurant called "Ahanpansang Pad Thai" which is just next to the Restaurant "The Corner" in Moon Muang Road.
If we go back to Chiang Mai we probably will stay in this nice hotel again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fenugreek12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 February 2012

De Naga is in a great location. Walking distance to many of the sights and right beside some great hawker food outlets. Room was nicely decorated... "boutique??" but could have been cleaner. Overall a good choice for a trip to Chaing Mai. Staff all good except one who was distinctly rude for no reason!

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BangkokStu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 12 February 2012

Our experience at DeNaga was very middle of the road. The staff overall was nice, but weren't up to the same standard as other places in Thailand we traveled. The biggest disappointment for me was the room. It was dark and wasn't as clean as I like. The toilet was difficult to flush and the bathtub hard to get in and out of. The wifi was nearly useless as it was out most of the time or extremely slow. The bed was very comfortable. The concierge was great. She helped us book some great excursions and even helped me with a recommendation on where to get my hair colored and she wrote out a note for the tuk tuk driver and hairdresser to help with the communication. The breakfast that was included was fair in quality and service. Initially when booking, my expectation of breakfast wasn't that high, but after experiencing other hotels of similar price that included breakfast, this one lacked. The location was fantastic near many temples of walking distance, laundry a 2 min walk ($3 for a med bag..they washed and folded), a night market and loads of restaurants. Pool has limited sun.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xscape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
france
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 February 2012

We stayed there 2 nights beginning of January. The best rates are through the website, much more expensive if you try booking through e-mails directly with them. The super save rate is still quite expensive for thailand.

The room is spotless, especially the bathroom.

The breakfast is delicious. Very healthy and most things are homemade.

All staff are very pleasant and everyone that we encountered during our stay spoke fluent english.

The location in the city is great.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joelegecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about De Naga Hotel

Property: De Naga Hotel
Address: 21 Soi 2, Ratchamanka, Moon Muang Road, T. Pra Sing | A. Muang, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Spa Hotel in Chiang Mai
#16 Business Hotel in Chiang Mai
#21 Romantic Hotel in Chiang Mai
#21 Family Hotel in Chiang Mai
#22 Luxury Hotel in Chiang Mai
Price range (per night): ₹ 5,830 - ₹ 12,048
Hotel Class:4 star — De Naga Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
Where locality is a priority, De Naga Chiang Mai provides this with added convenience. Situated across from Tha Pae Gate in the Old City, the hotel is placed in a prime location, right in the heart of the city. The sights and attractions of Chiang Mai are all in close proximity, with many various cultural attractions, the Sunday walking street, and local shops within 10 minutes walking distance, as well as featured view of Doi Suthep Mountain. All rooms and villas are designed to implement the modern art with the beauty of nature. The decorations and facilities are based on woods to keep the balance of nature yet keep the comfort from high technology facilities. ... more   less 
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Also Known As:
De Naga Chiang Mai
Hotel De Naga

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