We are 2 nights into our stay and I'm afraid this place wld be a 3.5-4 star at best. It just falls short of the website description and has been rather disappointing. Key issues: 1) the "pond" is their biggest mistake as its a nightmare mosquito breeding ground. So many mozzies, everywhere, everyday n night. Repellent can't save u. Doors of the villas don't close tight so beware. 2) Not able to lock doors and bedrooms so serious lack of security and no safes provided. 3) Air con and water heater not working in one of the 3 villas. Not acceptable for the price we paid. 4) A written promise of daily champagne breakfast on our email confirmation that is unknown to staff and even after our enquiry, the mgr says he can arrange this for one morning. That's not the definition of "daily". Don't make promises u can't keep!! Not to mention, breakfast comes in take away styrofoam packets that are simply transferred to plates - not cooked fresh at villa and only one item (eg pad Thai) served to everyone. No variety, no juices, only coffee and Lipton tea bags - basic...not luxury standard at all. 5) You will find dead bugs in both the bathroom and on ur bed...we did. Bottom line...it's a decent villa and if u come expecting 3 star stds then this place is pretty cool. Oh and travelers... be prepared to walk...this villa is deep in...at least a 15 min walk to the South Gate, and not a lot of cafes and shops nearby. Conclusion - bit of a pity cos the place has potential but really needs more maintenance (considering its spose to be quite new - it feels old) and I'd suggest more service like a driver on standby wld be useful.
We stayed at this villa for a couple days and it was amazing! It has everything what we may need for living – comfy rooms (enough for 12+ people), huge common area with big TV, full equipment kitchen, pool and.. pool)) I mean we may swim and we may play) Stuff there was extremely kind and helpful and we had a pretty nice cooking class as well.
Se we like it so much!
By the way you may read our full review at our blog: http://www.life-in-travels.ru/2015/01/x2-chiang-mai-south-gate-villa.html
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