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“Not Perfect, but Staff Really Want to Help!” 3 of 5 bubbles
Review of Parasol Inn Hotel by Compass Hospitality

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Parasol Inn Hotel by Compass Hospitality
Ranked #70 of 710 Chiang Mai B&B and Inns
Zhengzhou, China
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not Perfect, but Staff Really Want to Help!”
3 of 5 bubbles Reviewed 29 February 2012

The Good:
1. Location: Right at the crossroads of the Sunday Night Market. (Although you do have to walk quite a few blocks to get to the Thapae Gate and the daily Night Market which are more at the center of town.)
2. Clean rooms and friendly service.

The Not-so-Good:
1. We asked for an airport transfer and the hotel charged us 300 Baht for one way. When we got to our room we saw a flyer that said airport transfers cost 150 Baht for one way. Huh? So we complained and the front desk gave us some story about how they hire out the car service for transfers, etc. Anyways, in the end the hotel offered to pay for our transfer back to the airport when we left. So it all worked out, but beware of this if you book this hotel!
2. Complimentary Breakfast was pretty meager.

HEADS UP: The tours available to book through the hotel are about 200-300 Baht over-priced. You can book the EXACT SAME tours if you go around the corner to another tour company for several hundred Baht (on average) less!!!!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Picklesticks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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363 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Canada
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

The Parasol Inn is perfect.
The day after we checked in we extended our stay an additional week. It's THAT good.

It's situated in the Old City (within the ancient moats, gates and walls), so darn near everything you would like to see/buy/eat in Chiang Mai is within walking distance.

Ancient Parasol rooms overlook the grounds of Wat Chedi Luang and Wat Pan Tao, including the fountain behind Pan Tao and the Pagoda behind Chedi Luang, giving you one of the best views you could ask for in Chiang Mai. The rooms themselves are very clean and are decorated nicely in a "lanna style". Hey, who wants a room that looks like it came out of an Ikea catalog when you're in Thailand?

The staff were top notch. They helped us arrange our tours (check out Something Different Tours), and re-arrange them when we needed to change the dates. When I hurt my arm (I'm just clumsy) Ning was genuinely concerned for me. When we had questions, they had answers. How much should we pay for a ride to the airport? Are there any late night pizza places and how do we get there?

On top of that, breakfast is included. Continental (toast, drinks, fruit), American (eggs, bacon/ham/sausage, toast, drinks and fruit), or Asian (boiled rice with chicken/pork/beef).

Directly next door is Wat Pan Tao, and next to that is Wat Chedi Luang. I highly recommend stopping by both of these, as they are beautiful, each in their own way. From 9-6pm, most days, Wat Chedi Luang has a "Monk Chat" where you can just go and hang out with the monks as they practice their English. From the entrance gate hang a right, and you'll see the signs and smiling men in orange just a short ways in.

On Sunday from 5pm to ~11pm the streets around the Parasol Inn shut down to traffic and turn into the famous Sunday Night Walking Market, where you can purchase almost anything. There's also a Saturday Night Market, just hang a right from the hotel's door and go straight until you see the Chiang Mai Gate (10 min). It's just on the other side of that gate. There's also an every-night Night Bazaar: go right from the hotel's door for about a block. There will be a crumbling stupa on your left (even if you don't know what that is, you'll know when yous see it), turn left there. Go straight and you'll be there within 20 minutes.

This was one of the best hotels I've stayed at because of it's service, style and location. I highly recommend it.

Room Tip: The higher the room the better the view, and the view is worth all those stairs. But there is no ele...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jessicognito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Manager at Parasol Inn Hotel by Compass Hospitality, responded to this review, 12 March 2012
Thank you for your great review on staying at our Parasol Inn on your recent visit in Chiangmai. It is so nice to hear that you enjoyed your stay plus our staff. I will share your comments with my team and thank you once again for your kind reviews.
All our team look forward to welcome you back in the future.
"Our goal is to satisfy our customer needs"
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 13 February 2012

Booked the hotel on Expedia on the day we wanted to say. It looks nice and was a reasonable price. It also offered confirmation for the room.

When we went to check in, we were met by the manager who nonchalantly said the hotel was full, and although they had our booking, they could not give us a room.

As if she was doing us a favour, she said she had booked another hotel for us.....which in reality was a dive. Obviously, she wanted to make some money, and so the alternative she was offering us was 30% cheaper than what we had paid.

She claimed there was a simple overlap between when we booked and them informing Expedia they were full......however I tried to book another room whilst in the Parasol reception, and i was still able to book a room.

I think this hotel is scamming people, and would not recommend anyone to book this hotel.

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Abhis999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

We stayed at the Parasol Inn for 8 days in January 2012. We love it, especially the very friendly, gracious and helpful staff.

Our room was great, spotlessly clean and nicely appointed. The bathroom was fine, and although it's probably due for an update, it was good enough for us!

We loved the location, especially for the Sunday Walking Market. The Parasol is also right next door to Wan Pan Tao, and waking to the sound of the monks chanting each morning was magical! Transportation around town from this location was very easy, as there are always a number of sonthaews and tuk tuks right in the street in front.

Our rate of about $45 (U.S.) also included a cooked to order breakfast served in their small restaurant and bar. It was a very good breakfast.

We were very happy with our stay at the Parasol Inn, and would highly recommend it. While it is certainly not a luxury property, it was a bargain, and the lovely staff made our stay just perfect!

One note: there is no elevator or lift, so if stairs with fairly high steps would present a problem, you might want to look elsewhere. I don't think there are any rooms on the ground floor.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheVacationQueen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Manager at Parasol Inn Hotel by Compass Hospitality, responded to this review, 11 February 2012
Dear Our Precious Guest,

Thank you for taking the time to share your experience at Parasol Inn with us. We are delighted that you enjoyed all our services, location and felt so well attended to by our staff.
We assure you that we will continue working to improve your next experience with us.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

Central location in the old town, with the Sunday walking market right outside. It is very clean, excellent beds and good sheets. Big bathroom with walk in shower area. Fridge in all rooms with complimentary water. Good TV. Tea and coffee in the slighter higher rate rooms. You are in walking distance of all the main sites. The staff were excellent, friendly and helpful and most importantly, could help with pretty much any query. There are good restaurants and bars around and you can have foot massage at the hotel. We stayed here twice, when we first arrived in Chang Mai from Banhkok and then after we had been up country we stayed here again. Excellent value.

Room Tip: Rooms at the back are quieter.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cecelia55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parasolinn, Manager at Parasol Inn Hotel by Compass Hospitality, responded to this review, 11 February 2012
Dear Our Precious Guest,

Thank you for taking the time to share your experience at Parasol Inn with us. We are delighted that you enjoyed all our services, location and felt so well attended to by our staff.
We assure you that we will continue working to improve your next experience with us.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parasol Inn Hotel by Compass Hospitality

Property: Parasol Inn Hotel by Compass Hospitality
Address: 105 / 1 Prapokklao Rd | Klangwiang Intersection, Phrasing, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #70 of 710 B&Bs / Inns in Chiang Mai
Price range (per night): ₹ 2,084 - ₹ 5,928
Hotel Class:3 star — Parasol Inn Hotel by Compass Hospitality 3*
Number of rooms: 23
Official Description (provided by the hotel):
The Hotel in the center of Chiang Mai City old town. Right infront of sunday walking street. Easy access to all temples and attractions. ... more   less 
Reservation Options:
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Also Known As:
Parasol Hotel Chiang Mai

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