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Reviewed 10 June 2018

This hotel is very central and comfortable. The rooms, although small, are clean with tea/coffee provided. Reception staff are very friendly and helpful. My only observation was that the food at breakfast was limited in variety and not very hot, especially the eggs and sausages.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Colin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, ผู้จัดการฝ่ายต้อนรับลูกค้า at Hotel M Chiang Mai, responded to this reviewResponded 11 June 2018

Dear Colin K

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day. Guest Relation.

Hotel M Chiang Mai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

The hotel is a little dated but the location outweighs that. The hotel is located in the old town... across the road is the old gate.
The Sunday Street Market is the road next to the hotel, so no need to worry about missing it. 15-20mins from airport and the hotel provides free transfer which I thought was a lovely touch.

The also provide bottles of water daily and there is a kettle for coffee in the room as well as a safe and breakfast is a package deal which was nice.

The employees are very nice and their English is not bad at all.
We had issue with the first room we were given so they transferred us to another room straight away. The maintenance guy is very lovely, down to earth and polite.

Hotel could use a bit of TLC specially the bathroom and beds. The beds are very soft so if you have back pain it might be an issue and bathroom need a proper cleaning and a fresh paint.

Overall we had a great time as it was close to markets, restaurants, shops and beautiful temples.

Thank you Hotel M for accommodating us. We will definitely book your hotel if we ever come down to Chiang Mai.

Date of stay: May 2018
Trip type: Travelled with friends
1  Thank Letizia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 28 May 2018

Dear Reviewed by Letizia W

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 28 March 2018 via mobile

Knowing that we wouldn’t be spending much time in the hotel during our two night stay in Chiang Mai, my husband and I opted for Hotel M based on its reviews for location and it was the perfect choice. After landing in Chiang Mai airport at 7:30pm, we were enjoying our first Chang beer in the heart of the city by 8:15pm after our free airport pick up and speedy check in by the hotel.
It was only the following day that we realised how good the location is. The hotel is situated opposite the old city walls and you are surrounded by restaurants, bars, coffee shops etc. and you are within walking distance to all the major tourist attractions.
Our room was clean and we actually had a view of the mountains surrounding Chang Mai. We were given two bottles of complimentary water each time our room was cleaned and we were replenished with tea and coffee.
Breakfast was included in our room rate and this consisted of tea, coffee, juice, cereal, toast, boiled eggs and an assortment of noodle dishes.
We’d highly recommend Hotel M if you’re looking for a base to explore Chiang Mai.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank StephD51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 2 April 2018

Dear StephD51

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 20 February 2018

My friend and I found it easy to access any places within the city. Staffs are very friendly and helpful, some of them tried to speak Chinese to us as they know we both are Chinese. All red bus know where M hotel is!!

Date of stay: January 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank l0ngka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Guest Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 28 February 2018

Dear Reviewed by l0ngka

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

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Reviewed 1 December 2017 via mobile

Chose this hotel for the start and end of Mae Hong Son loop. 15mins from airport. 5 mins walk to our bike shop (TBB Tours).

Like:
1) strategic location, at Tha Phae Gate start of Ratchadamnoen Road. Very convenient with various restaurants nearby and Burger King next to hotel. Lots of massage places nearby (tip: make booking early, most were fully booked when visited around 9pm)
2) friendly staff and fast check in
3) comfortable room and smooth wifi connections
4) breakfast at 2nd floor and dining area was clean and cosy, good spread as well

Dislike:
1) parking space in front of hotel seems limited. (But we did not ask hotel if there's alternatives)
2) the windows at staircase were wide open in the morning and small children could fall off easily, seems dangerous (photos)

We enjoyed our stay. Will return.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank BernardLiow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMChiangmai, Public Relations Manager at Hotel M Chiang Mai, responded to this reviewResponded 18 December 2017

Dear BernardLiow

Thank you very much for your comment and we are very appreciate. we are very pleasure that you came to stay at Hotel M Chiang Mai and we hope next time you will come back to stay here again. have a nice day.
Guest Relation.

Hotel M Chiang Mai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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