My family and I recently stayed at the Charcoa House for one night in Chiangmai. The beds in the hotel rooms were rock hard and you were only provided one pillow per bed. The bathroom and shower were quite foul and unsanitary. The restaurant attached to the hotel had a limited selection of food but the food available was ok. I would only recommend this hotel to backpackers or travellers with little money who only need a roof above their heads.