Thai food is excellent but sometimes you need a brake and some change. That’s the moment to visit Beirut Restaurant in Bangkok. I have been visiting it every time I have come to Bangkok for many years and I appreciate the high quality of food.

Having lived in BKK for years and eaten at most of the branches of this restaurant I was looking forward to the special ambience of this location and the good food they always serve. Instead, it was the worst experience I’ve ever had with them.
1. This branch was dead. Almost no diners.
2. The food was BAD. Undercooked fries. Rancid oil in the chicken. None of it tasted right. In 20 years of eating their food (menu/flavors the same regardless of branch) I was shocked at just how bad it was.
3. The staff is not trained and just plain nuts. They hovered. HOVERED. My dining companion was still chewing their last bite and they were trying to take away just that dish. And for the majority of the meal 4 staff stood around us and watched us eat while talking about us (yes I could understand you!)
I will continue to eat at other locations (Ploenchit is especially nice) but this one never again.

We came for dinner at your 2 Sukhumvit Road restaurant, hoping to enjoy our meal. On the contrary, our experience was extremely bad.
From the "boss" who spoke to people at other tables at less than one meter from our table but expressly kept his back to us the entire time, the waiters who spoke little English and barely paid any attention to us having to wait for more than ten minutes for someone to take our order, bringing us our garlic bread only after we asked for it, to the attitude of the entire staff.
We would tell the boss standing in the middle of the restaurant barking on his cell phone: we were guests in your house - if that is the way you receive and treat guests you should be ashamed of who you are and where you come from.

Good customer service, Grilled fish with rice was the best on the menu, while Grilled chicken was great but not fully cooked and a little burned, the food was very delicious, nice atmosphere, staff was polite and great customer service was given, would visit again and recommend everyone.

Not so customer service oriented. Food is good. Atmosphere is also okay. Will not recommend for dinner meet.