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“Rude staff” 3 of 5 bubbles
Review of Shanti Lodge

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Shanti Lodge
Ranked #198 of 1,136 Speciality Lodging in Bangkok
Haarlem, The Netherlands
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Rude staff”
3 of 5 bubbles Reviewed 23 April 2012

I was here at april 2012 because one of my friends recommended the place for me. I was traveling alone and there would be a cool atmosphere and lots of backpackers. In fact that is true, there are a lot of travelers and the decoration is nice. It is a little far from kao san road but the ferry is nearby and takes you nearby all the main area's ( temples and touristic stuff). When i arived the staff was rude and ignoring me. At the check in the girl behind the counter looked at me like she would think " what are you doing here". The room was so small that i didn't have enough space for my bag and things. Also i didn't felt save because the room didn't close well with the lock. When ordering food or drinks i had to wait a long time before they would bring the menu card, or take your order. The staff is to much busy with their own life and gossips.

  • Stayed April 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank maejbakkertal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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294 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 April 2012

We came to stay in Shanti Phuket by mistake. We had, had a hideous two day bus journey to Phuket and got to our pre booked accomodation on New Years Eve and it was nothing short of dreadful?! Looked in the Rough Guide in desperation and found Shanti. We had planned to stay for just two nights and ended up staying for two weeks. Loved the rooms and the outside bathrooms are v.cool :) Fantastic food, caters for all, huge variety and the veggie and vegan food is amazing- price is super reasonable too. Loved the fact that Shanti is away from the main touristy parts of Phuket (hire a bike and then you can have the best of both worlds). Room prices are super reasonable too and are cleaned every third day, which we found was great. If you are expecting 'service' here, then don't. The bar operates on an honesty basis, so if no one is serving, help yourself and make a note of it on the pad. If you want food and no one is serving, go into the kitchen and ask :) :) Staff could sometimes be friendly, at other times very off hand, almost rude. However, all the positives out way this, so we would definitely recommend Shanti to others and will return to stay :)

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sacha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 March 2012

How do they still have a business???

You are greeted at reception with little more than a GRUNT (if you are lucky) once you have booked and are obliged to stay the night. You are then considered little more than an annoyance. And if you are able to pull one the multitude of staff away from their laptops / I-pad whilst playing online poker to order food etc you are treated like some kind of peasant begging for alms. Apparently the staff feel they are far too wealthy to consider treating tourist with any form of respect or courtesy. Would only recommend this place to someone I really dislike (possibly my mother in-law) or a person who is into some strange form of self abuse. Anyone else unfortunate to stay here shouldn't think all Thai's are like this (they are not) well maybe only the Ko-San tuk-tuk drivers, who may in all probability be married to these woman.

But for any first time visitors to Thailand stay well away from this place or it may leave a bad taste in your mouth.

Room Tip: DONT do it if you wish to have a nice holiday...!
See more room tips
  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bangkok hotels

Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

The Shanti lodge is a very chill relaxed hidden oasis that offers a break from the crazy kata patong beach scene.
When we arrived there was a mixup on our reservation but Kim the owner was great, she always makes it work which helped us recover from our long airplane journey.
The main bonus/challenge is the location, it's off the beaten track and a major road. The road is horrible to walk on. So you must taxi/ saw thang everywhere or get a motorbike ASAP. Once we obtained wheels our options and appreciation of chalong started.
The other challenge is the service,
Being proactive is the key to shanti lodge.
This place is soooo chill that if you expect any type of service you will be disappointed or frustrated. The staff is friendly and kind just not service oriented. At one point: twenty minutes after ordering food we were informed that the cook left to take a shower and food would be cooked in perhaps 30/40 minutes.... Real relaxed.They do follow through on taxi service quickly and adequately.
The rooms are beautiful and comfortable, very clean. Over all a great place to stay and relax.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Viviroxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 27 January 2012

650 bahts/night for a double room with bathroom (cold water) and fan.
Located in Thewet, close to Chaoyang river (5 mins walk from stop no.15 for Express boat). The location is great, there is a bunch of guesthouse and lots of food in the street. You can also eat there, the food was pretty good! Almost 15 mins. walk from Kao San Road. The room was clean but there is still problem with cockroaches such as many places in Bangkok. The staff was not very helpful with us. Do not the same error as us, take a room with window to avoid suffocation even if there is a lot of noise from outside!!!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AllonsNousPerdre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shanti Lodge

Property: Shanti Lodge
Address: 37 Sri Ayuthya Road, Soi 16,, Bangkok, Thailand
Region: Thailand > Bangkok > Dusit
Hotel Style:
Ranked #198 of 1,136 Speciality Lodging in Bangkok
Price range (per night): ₹ 847 - ₹ 2,540
Number of rooms: 20
Reservation Options:
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Also Known As:
Shanti Hotel Bangkok

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