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“A reasonable place to stay” 3 of 5 bubbles
Review of Bandara Suites Silom, Bangkok

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Bandara Suites Silom, Bangkok
Ranked #117 of 838 Hotels in Bangkok
Certificate of Excellence
Singapore
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A reasonable place to stay”
3 of 5 bubbles Reviewed 23 April 2012

Transferred here for 2 night stay as we want to be close to Silom entertainment area. Security team was friendly and never missed to acknowledge their guests with smiles. My request for high floor was met which was good. However, the front desk staff could have done better than just producing the keycard and internet password. There was no information given about the deposit that they took from my card, the breakfast hours and location. I had to ask them about these the next day. No porter assistance was delivered either, maybe the rest of the staff were on lunch break, as there was only one female staff at the reception.
Breakfast spread was excellent even though guests have to walk to the restaurant located in the next building.
A disappointment was the delivery of an adaptor that took an hour to reach - after calling the second time to remind them! This should not be the case as speed of service is part of hospitality.
Carpet in the suite was horrendous as it has bad odour that linger in the stale suite. The hotel should look into this issue urgently. We had to buy air freshener just to tackle this issue. On the contrary, the scent on the common corridor, particularly at the lift lobby was too strong that it could make you nausea.
Being in the same industry, I am giving my feedback based on my observations. Hope the management will look into these areas in near future.
Having said all these, I would consider returning to the hotel if issues are looked into.

  • Stayed April 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this review, 26 April 2012
Greetings from Bandara Suites Silom!

Thank you for your message here on Trip Advisor. All your comments have been graciously recieved and action will be taken to resolve the issues.

Thank you once again and look forward to being able to welcome you back on your next visit to Bangkok.

With best personal regards and thanks

Matthew C Hindmarch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (178)
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  • Danish first
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English first
san francisco
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 April 2012

This is more of a 3.5 star hotel, not 4. The rooms are very spacious. Huge living room, sizable kitchen, bedroom, and bathroom. However, the room did not feel clean. My bathtub and toilet were dirty (stained). Kitchen utensils were not very clean. Service is decent. Breakfast was decent (mixture of American and Asian food), but there are small ants all over the breakfast area. It's probably because of the weather, but you really don't want to see ants near your breakfast. I put my plate down for 30 seconds to get a pancake, and an ant had crawled onto my plate already.

Located about a 5 min cab ride from the Silom Central Shopping area. You should cab there, not walk. Cab fee was about 45 baht. Make sure the cab driver turns on the meter. When I first got in, he told me it would be 100 baht and take 20 min. Once I told the cab driver I wanted to get out of the car, he turned on the meter and it ended up being 5 min and 45 baht!

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this review, 26 April 2012
Greetings.

Many thanks for your comments here on Trip Advisor.

Please accept our apologies for the unusual cleanliness issue in your guest room. I will certainly follow this up tomorrow with our Housekeeping team.

We do hope that we can have the chance to welcome you back next time in Bangkok to show you that we can get things right.

Please feel free to contact me directly prior to your next visit and l will ensure that all is in order.

With grateful thanks

Matthew C Hindmarch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 21 April 2012

Good localization, good service, big rooms, good bathroom, and very good price!
Could have more information for tourists, and more lifters, some times it gets crowded. The breakfest wasnt included, but we bought it for one morning and it was very good, but could be a little cheaper for Bangkok.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Caefoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this review, 26 April 2012
Sawasdee krab!

Thank you for your message and so pleased to hear that you enjoyed your stay with us.

Look forward to being able to welcome you back on your next visit to Bangkok.

With best regards from all the team!

Matthew C Hindmarch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

good size room, newish, good bathroom., a little way, perhaps a 10 min walk to the main street, but they do have a shuttle service. the pool area is spacious and inviting. bed was hard. syaff was attentive enough. good for the money

Room Tip: located in i quit street with modern facilities; no worry about noise or comfort in general
See more room tips
  • Stayed May 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank john o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 April 2012

Spent 3 nights. Pleasantly surprised. Nice rooms, lobby, pool etc. Full breakfast was great as well. Staff very helpful in calling cabs promptly. Good news is that it is near to, but off of, Silom Road. Bad news is that its a bit of a ways down a soi or 2 burried amongst buildings. So the walk is a bit far from the main road and late at night, a bit creepy. Even the cab driver from the airport could not find it very easily. But good value in a nice clean well run establishment. Would stay again.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DAD-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bandara Suites Silom, Bangkok

Property: Bandara Suites Silom, Bangkok
Address: 75/1 Saladaeng Road Soi 1 | Silom, Bangrak, Bangkok 10500, Thailand (Formerly Chin House)
Region: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#101 Luxury Hotel in Bangkok
#151 Family Hotel in Bangkok
#157 Business Hotel in Bangkok
#159 Romantic Hotel in Bangkok
Price range (per night): ₹ 3,474 - ₹ 8,105
Hotel Class:4 star — Bandara Suites Silom, Bangkok 4*
Number of rooms: 172
Official Description (provided by the hotel):
Within Bangkok's cosmopolitan Silom district (Only 5 min by walk to BTS Saladaeng station or MRT Silom station), Bandara Suites offers the warm hospitality of a neighbourhood inn yet with every advantage of a modern international hotel. Indeed many guests return year after year for Bandara's genuine personal touch. At Bandara hotel, we aim to bring you a warm, at-home feeling with the conveniences of a large hotel, all within easy accessibility to Bangkok's premier business district and some of its most popular tourist attractions. Right in the heart of Silom, and being one of the finest suite hotels, Bangkok is right at your doorstep. ... more   less 
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Also Known As:
Bandara Suites Silom Hotel Bangkok
Bandara Hotel Bangkok
Bandara Hotel Silom

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