I booked this hotel through agoda.com This is like a budget hotel and not like a comfortable hotel. The rooms are old and badly needs repair and upgrade. The staff, specially the reception staff is very rude. I booked this hotel for 4 nights. After first night the room was made after several requests. When i returned to my room at 5pm i saw no towel in the washroom. Reception staff said very rudely that towels are not available and when it comes from laundry we will give you. This started an argument but they were rude so i decided to check out just after 1st night. I called agoda staff which helped me cancel my reservation and i booked another hotel from agoda website at Soi11. I do not recommend this hotel to anybody even for the back packers because the price even for that is too high because there are so many cheap hotels around if this kind of service and behaviour is acceptable. However the hotel is in the centre of all activities, night life, all types of food, shopping, transportation., But forget about service and comfort. A very bad experience in this hotel. Will never stay again in this hotel
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- Also Known As:
- Grand Hotel Bangkok