We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (897)
Filter reviews
898 results
Traveller rating
357
367
134
26
14
Traveller type
Time of year
LanguageAll languages
More languages
357
367
134
26
14
Show reviews that mention
All reviewsnana bts stationgrand premier roomdegree barexecutive roomsky loungetop floorsmall poolcity viewtour desknight lifethe club loungerestaurants and barsbreakfast was excellentexcellent locationdecent sizespecial thanksfree upgrade
Filter
Updating list...
75 - 80 of 898 reviews
Reviewed 1 December 2017

I stayed in various hotels in this area but The Grand Swiss is the one I would choose again. Convenient location with restaurants, Nana Station, pubs and shops just a few steps away. I stayed both in an executive room without views and a grand executive room with. Definitely pick a room with views unless you are using the room just for sleeping. I spent quite a bit of time doing nothing other than looking out of the window!I was very pleased that the aircon was adjustable and the hot water supply was stable, both of which is not necessarily standard in this price range. Complimentary drinks and snacks up in the lounge were a great way to wind down from a day of walking. Staff is friendly and professional. Breakfast sufficient, catering for Continental, American or Asian tastes. This hotel represents good value, highly recommended!

  • Stayed: November 2017, travelled solo
    • Value
    • Location
    • Service
Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 4 December 2017

Dear Christian R,

Thank you for taking the time to review us.

We are very pleased to know that you had a positive stay experience with us! Your feedback has been shared with our team and will encourage us to continue creating exceptional stay experiences for all our guests.

Once again, thank you for the review and we hope to welcome you back to Grand Swiss Hotel in the not too distant future.


Sincerely yours,

Kidakarn Kakandee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

This was our first trip to Bangkok and we wanted to stay close to a train station. We picked Grand Swiss and do not have any regrets. The hotel is a short walk to the Nana station. Terminal 21 mall and many restaurants and bars are also walking distance. Breakfast was good. We booked an executive room and enjoyed the executive club benefits every night before heading out.
The room was small compared to other places we have stayed in in SE Asia and there was some noticeable wear and tear. The aircon worked fine and bed was comfortable.
We visited their Spa and loved their Thai massage. Hotel staff was excellent and always willing to assist.

Room Tip: We stayed on 17th floor, with city view. Didn't bother us but you could hear the music from bars across the street.
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ElColo635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 1 December 2017

Dear Valued Guest

Thank you for choosing to stay at Grand Swiss Hotel on your recent visit to the city and for taking the time to share your experience. We are delighted to know that you had a pleasant stay with us.

We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back in the near future and hope that your next visit with us will be as pleasing as the previous one.

Sincerely yours,

Kidakarn Kakandee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

This place is tucked away off Soi 11 but worth venturing in to. Very tidy and the front desk staff are excellent. It first appears to be not that big but as you explore you find it is very well laid out. The Bar on the top floor is outstanding and a great place to meet and have a drink. The pool is not all that big but suits the purpose.
I would definitely stay here again.

Room Tip: The higher the better the view.
  • Stayed: November 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Graham D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 1 December 2017

Dear Valued Guest,

Thank you for taking your taking your time to share your feedback. Your comments are most helpful in helping us to maintain a high level of service and in ensuring that your expectation are met. We are most pleased that you have been enjoying our service and facilities. Your kind comments have been passed on to all associates.

We certainly hope that your future plan to Bangkok include Grand Swiss Hotel where we will await to welcome you back with warm and gracious Thai hospitality.

Sincerely yours,

Kidakarn Kakandee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

Stayed at the Grand Swiss for two nights last week and really enjoyed our stay! Unfortunately we can't comment on the breakfast as we overslept the first night (that Jetlag!) and left super early the following day.

The hotel is in a great location, right by the BTS Nana with connections everywhere and surrounded by eateries and bars!

The room was spacious, the bed was so comfy and the bathroom bathroom was lovely too. Unfortunately we didn't get a nice view from our 8th floor room (had a car park next door) but I suppose it's the rooms higher up which will have city views. However, for the price we paid we absolutely can't complain and besides, Bangkok has too much to offer to stay in your room!

Loved having cocktails at their bar for happy hour - great views! (See photos!)

Stayed: November 2017, travelled as a couple
Thank BiancasWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 1 December 2017

Dear Valued Guest,

Thank you for taking the time to review us on TripAdvisor!

We are very pleased to know that you had a positive stay experience with us! Your feedback has been shared with our team and will encourage us to continue creating exceptional stay experiences for all our guests.

With reference to your comment about the room, we have put in record for your room preference and will try our best to assign the room that you prefer on your next visit.

Once again, thank you for the review and we hope to welcome you back to Grand Swiss Hotel in the not too distant future.

Sincerely yours,

Kidakarn Kakandee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2017 via mobile

This no frills hotel is reasonably priced (we paid around aud$100/nt) including daily buffet breakfast. It is a 2min walk to Nana train station (3stops from the large Siam Paragon designer shopping mall) and has some eateries close by.
The bed and pillows are great and the room adequately sized. There is a small pool serving snacks till around 6pm.
If you have trouble climbing stairs, then this hotel may not suit you as there are quite a few stairs- the lift takes you to the top floor (sky deck bar) but then you climb more stairs to actually reach the bar. And to get to the lift requires climbing a few stairs also.
We booked a private car tour of the death railway/river Kwai area through the hotel tour desk but was very disappointed with the guide - if she wasn't on her phone, she was asleep (literally!), so we learnt next to nothing. Lovely lady, but not a good guide- think her name was KoKo.
We would recommend this hotel if you needed to be in this area.

Stayed: November 2017, travelled with friends
Thank FammyL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 1 December 2017

Dear Valued Guest,


Thank you very much for taking the time to share your feedback.

Your comments are most valuable in helping us maintain a high level of service to guests and ensuring that your expectation are met each visit. Unfortunately you had expressed concerns about the private tour that was fail below expectations. Please rest assured that the tour desk manager has been briefed to look in to the comments made and that we will all do our best to improve in the needed areas.

Please accept our apology for any inconveniences caused. We hope to have the opportunity to demonstrate friendlier, more efficient services by having the opportunity to welcome you back to Grand Swiss Bangkok in the near future.


Sincerely yours,

Kidakarn Kakandee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews