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Grand Swiss Sukhumvit 11 by Compass Hospitality
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Reviews (869)
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All reviewsnana bts stationgrand premier roomexecutive roomdegree barsky loungetop floorsmall poolcity viewtour desknight lifethe club loungerestaurants and barsexcellent locationrain showerfree upgradestreet fooddecent size
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Reviewed 1 November 2017 via mobile

I’m starting to think all the hotels in Thailand have amazing service. Coming from New York City, it was certainly a sight for sore eyes. It’s a 2minute walk to nana station. It’s close to places where single guys(or girls) may have fun. I came here with my girlfriend so whatever. It’s 3 stops away from 2 of the coolest malls in Bangkok. The breakfast is great! I really enjoyed my stay and I hope to return some day.

Stayed: October 2017, travelled as a couple
Thank Roger K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 2 November 2017

Dear Roger K,

time to share your experience. We are delighted to know that you had a pleasant stay with us.
We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us and we thank you again for providing it.
We look forward to welcoming you back in the near future and hope that your next visit with us will be as pleasing as the previous one.

Sincerely yours,

Kidakarn Kakandee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

I am lucky I found this hotel. It is such a cozy place in a great, buzzing location. The staff is very friendly and helpful. All speak well English. Check in is handled efficient but in a way you feel welcome.
The rooms are lovely furnished with a decent Thai Style decor and very clean and well maintained. All rooms have free Wi-Fi which is fast and stable.
The breakfast buffet has a great selection of Asian and Western Food. The revolving restaurant on the 18th floor is a must see.
Around the hotel is a lot of opportunity for shopping and even more for food. Thai, Western, Arabic or Indian Cuisine, everything is there.
I have stayed in quite a lot of hotels in Bangkok but the Grand Swiss is about to become my favourite!

Room Tip: Choose a room on the higher floors. The view is just great!
  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Heiko B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 27 October 2017

Dear Heiko B,

Thank you for taking the time to review us.

We are very pleased to know that you had a positive stay experience with us! Your feedback has been shared with our team and will encourage us to continue creating exceptional stay experiences for all our guests.

Once again, thank you for the review and we hope to welcome you back to Grand Swiss Hotel in the not too distant future.

Sincerely yours,

Kidakarn Kakandee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

The hotel is located at about 150m to the NANA BTS station and about 400m away from Terminal 21 shopping complex.. It wasn't so noisy when i was situated so i had a good night sleep...

breakfast selection was sufficient with both american breakfast and asian flavours too.. staff were very friendly and there is free flow of drinks and finger food for those with access to the club lounge at the 18th floor..

would consider staying here again the next time i come to Bangkok..

  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank AlvinFSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 20 October 2017

Dear AlvinFSH,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely yours,

Kidakarn Kakandee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

very very beautifull hotel to stay inn no complaim about it very near to night life nana plaza and soi cow boy almost 8 minutes wal. the problem is only the front desk have not smile on their faces

Stayed: October 2017, travelled solo
Thank Xebi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 20 October 2017

Dear Xebi B,


Thank you very much for taking the time to share your feedback. We are glad to know that you enjoyed the hotel facilities and service in general. Unfortunately you had expressed concerns about the service from some of front desk were below expectations. Please rest assured that departments concerned have been briefed to look in to the comments made and that we will all do our best to improve in the needed areas.

Please accept our apology for any inconveniences caused. We hope to have the opportunity to demonstrate friendlier, more efficient services by having the opportunity to welcome you back to Grand Swiss Bangkok in the near future.

Sincerely yours,

Kidakarn Kakandee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

After being turned away from the Holiday Out Express I had to find lodging. I am lucky there are many hotels in The Nana BTS area. I looked at the Grand Swiss and asked if there were rooms available. I lucked out and found a reasonably sized Hotel room. Much like one would find in Europe. It seemed a tad pricey, but the staff were friendly and accommodating.
The 180° Lounge had a nice view! The pool was small, but sparkled like Crystal.The breakfast area was very nice and a great staff. The only downside for some is it in a seedy area.Raunchy late night clubs blasting to all hours. Low level freelance bookers and kids begging at the 7-11 until 2:00am. But a few nice choices for food. Including the Steakhouse at the Hotel Mercure and a Beer House nearby that. But it was a good place to wait until your flight back home.

Stayed: October 2017, travelled solo
Thank Joseph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidakarn K, General Manager at Grand Swiss Sukhumvit 11 by Compass Hospitality, responded to this reviewResponded 18 October 2017

Dear Joseph W,

Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely yours,

Kidakarn Kakandee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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