We had a lovely time at this classic hotel. Beautifully refurbished facilities and restaurants. The rooms are a bit small but you have everything you need. Particularly appreciated that the hotel tries to reduce paper upon check-in electronically signed in, as well as amenities in the room. So lovely to sit there on the terrace for a meal watching the boats on the river. Very friendly service as well at the restaurants and pool.More
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Expedia.com
Taking safety measures
Expedia.comTaking safety measures
The rooms are beautiful and the service is very good. View of the room, the pond, the staff are friendly. Welcoming like home again. Thank you k.Tk (kh.takron)and kh.Chet. The staff are so helpful and Recommend places⭐️⭐️⭐️⭐️⭐️
Dear Nataree28,
Thank you for choosing Shangri-La Bangkok.
We are delighted to read your kind review about the services of the hotel and the dedication of our team during your visit. We will share your note with the team in order to recognise their great efforts.
We hope to host you once again very soon with us at Shangri-La Bangkok.
Yours sincerely,
Joanne Chung
Director of Sales & Marketing
We booked a SHA+/AQ package directly with the Shangri-La reservations team. We were very satisfied with the communication and the arrangements. We were picked up from the airport and at the hotel and tested wining an hour. The test result was back within 4 hours. The room was clean, the staff attentive and helpful and we felt safe. We were based in a balcony room in the Krungthep Wing and this Wing was closed off and then, of course, rather sterile; the staff were able to escort us to the main wing and the pool and there is a shuttle between the two. We hope to visit in better times to enjoy the place lively and bustling with energy.
I live in Bangkok and a member of the amazing Health Club at Shangri-La hotel. The hotel lobby has a Christmas tree made entirely from fallen leaves which provide both bronge and red colours. Not only festive but a very clever way to recycle and use a sustainable and green source (without having to rely on plastic trees). So well done Shangri-La management for doing their bit to save the planet..
J N STACHIN
Dear Stachin J,
Thank you for sharing your kind compliments on our Christmas tree in the hotel's lobby.
At Shangri-La, we are committed to doing our part to protect the planet as well as our communities.
Thank you for your kind patronage and for being our regular. We look forward to welcoming you back to our riverside sanctuary.
Yours sincerely,
Joanne Chung
Director of Sales & Marketing
If you want to get to know Thailand from its classic, best side, then check in here. Brutal good view of the river. Fantastic pool, great hotel complex. The Thai-kitchen is excellent. The staff is very friendly.
Dear 181andreash,
Thank you for your kind words for us on TripAdvisor.
We are delighted to learn that you have a magical stay with us and that our service impressed you. We promise to continue to enhance our Shangri-La standards of service so that your next visit will be another pleasant and memorable one.
We hope to welcome you back in the near future.
Yours sincerely,
Joanne Chung
Director of Sales & Marketing
We booked the room on the most busiest night of Loy Kratong and could be able to upgrade our room (based on our request) to the deluxe corner with balcony where we could enjoy the most spectacular view of fire works along the Chao Praya River. All hotel staffs that i have met at concierge, front desk and in-house dinning also very friendly and helpful, especially Khun Boum and Khun Natty. Making our moment at your hotel is the most memorable day of the year. Thank you very much
Dear thunk2021,
Thank you for visiting Shangri-La Bangkok recently.
It was always nice to learn from guests' satisfaction. The team and I extremely appreciate your compliments to Khun Boum and Khun Natty. I will personally extend my gratitude towards their great efforts made.
Again, thank you for your kind words and we are looking forward to your return in the not too distant future.
Yours sincerely,
Joanne Chung
Director of Sales & Marketing
