The best part was the location if you plan to use Mono Rail and Metro , as both are just at door step. Worst part is to travel by taxi to this place is ...mess..

About Hotel staff was not very courtious as compared to my experinece many other starwood properties, Their was a fruit basket in room but was filled unless you remind them...it took me 3 hrs to get the correct information whether i can use LAN based internet as well as I got this complimentary being a SPG Gold member...but staff was not aware of rules....Breakfast was ok..not many Indian food choices....as comapred to Sheratn Grande which is just accross the street...In general since I had stayed here only to attend business meeting , I would have managed but I would not recomend to be here with my family.

We stayed at the Grande Sukhumvit for 7 nights in September 2012. Both my partner and i travel a lot both for business and pleasure. This was a personal trip and what's great about the Westin chain is the consistency of the hotels throughout the various locations. We had an executive club room on a non-smoking floor, the room was a good size, comfortable and had all the facillities required for our stay. The room also included the club benefits which are worth every penny and i would highly recommend. The staff at the hotel made you feel very welcome and were always happy to help, nothing was ever too much trouble and they always have a smile on their face which is good to see in the current climate. The hotel is well located, right outside Asok BTS/MRT, with the Terminal 21 mall across the road, the traffic on Sukhumvit road is pretty bad during peak hours, so having the skytrain on the doorstep is great and a cheap option to get around Bangkok easily. The food was of a high standard, breakfast was vast with loads of choice for both asian and western tastes, as a club member you could either have it in the main Taste resturant or in the club lounge. All the canepes and cakes and other extras in the club lounge were delicious, and changed each day. During our stay we also ate at the Basil Thai resturant in the sister hotel (Sheraton Grande) which was exceptional, everything from the service to the food was fantastic and i would definatley recommend. The spa was the only real let down, not value for money and on the one occassion i was going to use they were a bit dis-orgainsed so cancelled in the end. Try the Urban Retreat or Healthland Spa, both only 5 mins away, under half the price and great range of treatments. Swimming Pool had just be refurbed and provided a good outdoor setting, Gym was fully equipt and even had some classes. In summary, we will definatley come back to this hotel on our next trip to bangkok, i think a lot of other hotels could benefit by taking a leaf out of the Westin's model!

1. Main advantage of hotel is it's location. This hotel is situated at heart of the downtown, just next to both Skytrain and metro stop as well as closer to Terminal 21 shopping mall. The main drawback of this place is in order to reach this place from various part of city by taxi, will take long time due to traffic congestion. The other detriment of this place is evening just outside the hotel compound you can see what Bangkok is famous for in the street, so if you travel with kids don't be embarrassed while walking in the street platform!

2. If you're Starwood member, there is separate floor for the stay (floor 16), quite, clean and complimentary mineral water available.

3. Due to lack of place both swimming pool and gym quite small for the 5 star hotel category. Surprisingly there is no Jacuzzi in this hotel? They have the Vareena Spa at 8th floor, which was quite expensive compared to other places but well trained staff treated well. Good Experience!

4. Everyday morning buffet available at Taste restaurant, almost same menu except few changes in the dishes, but still worth it.

5. Free Wifi available only at the lobby, at the room absolutely not . (there are many hotels surrounding this place offers free wifi at room as well).

6. Except the location, don't think so any other advantage staying in this property?